Participant

Question

Premiere Pro Effect Controls Slider not working

Forum|Forum|6 years ago
February 14, 2020
15 replies
21755 views

My ability to use the mouse slider to change things like position, scale, opacity etc. in Effect Controls has suddenly stopped working, meaning the only way I can change them is by typing new values in. This is, needless to say, hugely frustrating.

I have tried a hard reset of Premiere, and have also trashed my preferences - neither of these worked. I've read a couple of other threads on this issue, but neither really come to a conclusion that fixes the problem - can anybody help?

Creative Cloud

BMcCarty

Known Participant

I ran into this issue again after switching to a new laptop, and this string reminded me of the solution - which is rooted in the Windows mouse config for me. Unchecking the "Enhance pointer precision" box on the "Pointer Options" tab of the "Mouse Properties" window fixed the problem for me. The mouse pointer is a little harder to control after the change, but you get used to it.

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KellyMB

Inspiring

I don't really want to post this because it seems so unhelpful, but I was having the same issue after an iOS update. It was working fine before the update. But then when it stopped working, I updated PPro and then restarted my Mac. That's the only thing that worked for me. Might be worth considering if you've just done an update.

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Kevin23079969qcf0

Participating Frequently

I am also having this problem

Appreciate all the suggestions in this thread but none have worked. I cannot speedramp or colour correct without the slider. i had a 2+ hour call with adobe support and they could not fix it.

I will probably have to buy a new mac at this stage to solve this problem.

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Tobias5DE8

Participant

That's how I ended up "fixing it"...

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Kevin23079969qcf0

Participating Frequently

I see, I was wondering if anyone got to the bottom of it.

It's either a new macbook or learn davinci resolve.

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theo12387

Participant

Hi, I had the same problem and was able to solve it by lowering the signal rate of my Logitech Gaming Mouse. I had it on the highest setting (1000) and lowered it to 125. That completely solved the problem for me. With 1000 the sliders were not reacting at all or lagging 5-10 Sec. behind.

Kevin-Monahan

Community Manager

Hey Tobias,

Sorry about that. What are the specs of the MacBook Pro? What kind of footage? I have a 2018 MacBook Pro I'm using today. My iPhone HEVC 4K files cut like butter, but my Canon DSLR footage at HD requires proxies. I think performance depends a lot on your media. Sometimes the media is so compressed that it makes it hard on your Mac.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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Josh22133996skak

Participating Frequently

Kevin,

This is happening on my desktop system (AMD 3700X CPU, 64GB RAM, RX580 GPU, NVMe and SSD drives) since updating from the 2019 build of Premiere to CC and continuing through every subsequence CC release. Playback of footage isn't the problem, this lag is happening when trying to adjust values in the "Effect Controls" menu as others in this thread have pointed out with screenshots. The sliders are responsive, if they're available, but when you click and drag on the text value to adjust it there is some kind of deadzone. You need to jerk the mouse in order to get it to actually adjust, which makes fine tweaks impossible. This may be related to the refresh rate of the mouse, since it becomes less "sticky" when I set my mouse to a low frequency mode.

I've attached a desktop capture showing the issue, note that from the moment my I click and my cursor disappears I am moving left or right to adjust the value, moving faster and faster until Premiere gets "unstuck". This is definitely a bug with the Premiere software, not user hardware as it doesn't occur elsewhere -- even in other Adobe software like After Effects.

2022-04-19_17-38-51.zip

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Tobias5DE8

Participant

No update on when this will be fixed Adobe?

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doggiel41865706

Participant

OMG I'm having the same issue. The position slider is just gone all of a sudden. I'm so frustrated. Did you find a solution? I don't really see a solution on the thread!

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doggiel41865706

Participant

Screen_Shot_2021-02-12_at_3-19-18_PM.png

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matthewhayesiii

Participant

This problem happened to me today, and I found that restarting my machine fixed it.

deank76000658

Participant

Thanks. That did the trick

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SavidgeCo

Participant

I am having the same issue. Can't scrub the mouse for effect controls (for example, can not adjust scale unless I manually input a number value), and I also cannot manipulate key frames on the timeline. Otherwise the mouse functions fine. Huge problem for timing of audio dips via keyframes- help!

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DareCinema

Participant

Just to chime in here, I had the same problem since doing a new install of Windows 11 Pro with all updated Premiere. After hours of frustrating the only thing that fixed it was opening a brand new project in Adobe Premiere Pro 2022 and then copying and pasting all the material and sequences into a new project. Seems the problem was because I was opening a project from an earlier version that whatever the bug was, it was coming forward. Hope that helps someone else.

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Josh22133996skak

Participating Frequently

Piggy-backing on this to say that on Windows 10, this didn't solve it for me. But another response here from Nam Tran about adjusting your mouse-pointer speed in Windows' settings did the trick! I had to adjust some DPI settings on my mouse to get it feeling the same as before, but as long as this specific setting in Windows is set above 50% it works.

The fix for this is very simple. It worked for me and has been working for half a year now.

On Windows:

1. Go to Mouse settings
2. Select Additional Mouse Settings
3. Go to Pointer Options tab
4. Change "Select a pointer speed" to the 7th notch

Optional: Deselect "Enhance pointer precision". No idea if this matter, but I always have it off.