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T
Thinkto
Participant
September 28, 2021
Question

Premiere Pro Error: "A low-level exception occured in: (Transmit::Startup)"

  • September 28, 2021
  • 1 reply
  • 5680 views

Hi, as the title says, I notice that there would be an error that says "A low-level exception occured in: (Transmit::Startup)" when I open a project file in premiere pro. Could someone explain to me why this is happening and provide me with a fix?

 

Thank you in advance.

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1 reply

Vishu_Aggarwal
Vishu_Aggarwal
Participating Frequently
September 28, 2021

Just try resetting the preferences of the premiere pro as follow - 

 

To reset preferences, follow this step:

  • Reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option keys when the splash screen appears.
Vishu AggarwalAdobe Certified Instructor, Professional and Expert
T
ThinktoAuthor
Participant
September 28, 2021

Hi Vishu Aggarwal,

 

Thank you for replying. However, I have already tried this method and it did not seem to work.

Could there be other possible solutions?

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
September 29, 2021

Updated but the issue still persist...


Hi there,

 

We're sorry for the trouble. 

We appreciate Vishu_Aggarwal for his suggestions.

Could you confirm if the issue occurs only with a particular project? Also, please test the issue after resetting the performance. https://www.youtube.com/watch?v=45VoFvSs-JI

 

Let us know the outcome.

 

Regards,

Shivangi

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