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T
TJMakesVideo
Inspiring
January 14, 2022
Answered

Premiere Pro Essential Graphics Panel not syncing with CC Libraries

  • January 14, 2022
  • 3 replies
  • 2014 views

I've seen similar posts but I'm stumped on how to resolve this one.  I created a Library of .mogrts which I share with my team.  They access the .mogrts (read only CC invitation) via the Essential Graphics Panel.  That all worked great right off the bat but I'm running into issues now when I delete and/or rename the .mogrt files.  The changes are visible in the Libraries tab in Premiere, in the Creative Cloud App (Files - Your libraries), and also in my browser (web based).  However, the changes do not ripple to the Essential Graphics window in Premiere.  This goes for both my computer and my coworkers.  I've restarted my app and computer multiple times, synced my Premiere settings but no dice.  Any thoughts on how to "force sync" the library?  Any suggestions are welcome.  Thanks in advance for your help.       

 

Photo shows discrepancy in Essential Graphics panel vs. all other Libraries views from my computer but looks the same across all users on the team.

 

Mac OS Monterey 12.1

Premiere 22.1.2

 

Correct answer TJMakesVideo

For anyone viewing this in the future with similar issues here's what I did.

 

1. Renamed and added new .mogrts to my shared library.

2. Signed completely out of Creative Cloud.

3. Signed back into Creative Cloud and paused and then reenabled syncing.

4. Everything started syncing again and all users had access to the updated and shared library.

 

It seems like the signing in and out was the crucial step here.

 

Thanks to everyone for their help.

 

3 replies

J
Jim273167004fcb
Participant
August 18, 2025

It's 2025, and I'm having the same issue. Signing in and out of Creative Cloud didn't work. I think Vishu is correct, those panels aren't meant to sync completely since you can customize the name in the Essential Graphics panel.

What worked: Deleting the MOGRT and uploading the same MOGRT with the correct name. 

Vishu_Aggarwal
Vishu_Aggarwal
Participating Frequently
January 14, 2022

It won't rename the .mogrts files in the Essential Graphics panel..the reason behind it is that the Essential Graphics panel give the user the option to rename the file within the Essential Graphics panel.. it's like a local overwrite within that panel. 

I suppose that's how it is designed/developed to work or  maybe left by the developers unintentionally.

 

 

You can put this in Adobe Premiere Pro User Voice forum to bring this in the notice of premiere pro dev team -  https://adobe-video.uservoice.com/forums/911233-premiere-pro

 

 

 

Vishu AggarwalAdobe Certified Instructor, Professional and Expert
    T
    TJMakesVideoAuthorCorrect answer
    Inspiring
    January 24, 2022

    For anyone viewing this in the future with similar issues here's what I did.

     

    1. Renamed and added new .mogrts to my shared library.

    2. Signed completely out of Creative Cloud.

    3. Signed back into Creative Cloud and paused and then reenabled syncing.

    4. Everything started syncing again and all users had access to the updated and shared library.

     

    It seems like the signing in and out was the crucial step here.

     

    Thanks to everyone for their help.

     

      R Neil Haugen
      R Neil Haugen
      Legend
      January 14, 2022

      And you have closed and relaunched Premiere after changing the mogrts?

       

      I assume so, but just checking.

       

      Neil

      Everyone's mileage always varies ...
      T
      TJMakesVideoAuthor
      Inspiring
      January 14, 2022

      Yes, I've closed Premiere and restarted multiple times.

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