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Jan28471859ipll
Participant
February 18, 2023
Answered

Premiere Pro exported mp4 file stops halfway when i open it

  • February 18, 2023
  • 1 reply
  • 2027 views

Hi, so Im using the newest PP and I made this 28 minute video, I was exporting it a few times before (testing on ytb) and it was okay, the whole video played when I opened the mp4 file, now i deleted the old exports and now when Im trying to export the final version of my video, I open the exported file and it starts playing but stops at times (its different with each export) and just doesnt play and the mp4 file glitches out, and when I upload it on youtube it uploads only to the part that it got to before it glitched. Any ideas on how to fix this issue? 

This topic has been closed for replies.
Correct answer Michael Grenadier

just a heads up.  It's important that you maintain at least 10% free space on all drives and at least 20% on your startup drive...  If drives get too full, all the data on the drive can get corrupted and your system uses empty space on your startup drive as "virtual" RAM if you're using too much of the actual RAM and if there's insufficient available space, the system is constantly swapping data which can seriously impact performance.    So it's important to monitor the empty space on your drives on a regular basis.   Be aware that many programs can be writing data to your drives like cache files in the background, so that can cause hard drives to fill up if you're not paying attention.

1 reply

Legend
February 18, 2023

First, by any chance do you have an in and out marked in the timeline?  If so, that can limit the section that's being output depending on the setting in the export dialog...  (don't get offended if you think I'm talking down to you.  Not always easy to judge people's expertise on this forum - just wanted to eliminate the simplest explanation)

 

Any chance your source file is from a smartphone or a screen recording?  If so, the problem may be caused by variable frate sources.


use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

 

and not sure this has any pertinence, but can't hurt to ask.  Have you used Interpret: frame rate to adjust playback speed.  I seem to remember posts here that it's not always the best practice...  

 

And you might also try smart rendering as a workaround.  Might get you over the hump...

https://community.adobe.com/t5/premiere-pro-discussions/faq-what-is-smart-rendering/td-p/10648488

 

Jan28471859ipll
Participant
March 18, 2023

Hi, thank you for the reply, I eventually got it together, the problem, apparently, was insufficient disk space (i had like 10-15gb free) and when I deleted some things to gather up around 50-60gb of free disk space, and I also had to unmark the "render at maximum quality and depth" marks, it exported the 6gb file I needed in peace. Again, thank you very much, your help is appreciated.

Michael GrenadierCorrect answer
Legend
March 18, 2023

just a heads up.  It's important that you maintain at least 10% free space on all drives and at least 20% on your startup drive...  If drives get too full, all the data on the drive can get corrupted and your system uses empty space on your startup drive as "virtual" RAM if you're using too much of the actual RAM and if there's insufficient available space, the system is constantly swapping data which can seriously impact performance.    So it's important to monitor the empty space on your drives on a regular basis.   Be aware that many programs can be writing data to your drives like cache files in the background, so that can cause hard drives to fill up if you're not paying attention.