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N
NxH99
Participant
August 12, 2023
Question

Premiere Pro - Files for import are not displayed

  • August 12, 2023
  • 1 reply
  • 538 views

Hello! I created a folder with different media files (.jpg, .png, .dng, .mp4,). When trying to import the files into Premiere Pro, I only see a single .dng file. All files are displayed in Photoshop and Bridge. The files are only missing in Premiere Pro on the notebook. On the office computer, I can import all files into Premiere Pro. Anyone have a tip?

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    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    August 12, 2023

    Try resetting the preferences:
    https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

    If that doesn't work, try resetting the Workspaces:
    Reset a workspace
    Reset the current workspace to return to its original, saved layout of panels.
    1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.
    from here:
    https://helpx.adobe.com/premiere-pro/using/workspaces.html

    If that doesn't work, try Preferences > Audio Hardware and set Input to None.

    If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

    If that doesn't work, try creating a new project and import the old one into it.

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