Participant

Question

premiere pro freezing during render

Forum|Forum|5 years ago
January 8, 2021
4 replies
11127 views

I've been trying to export my premiere pro project in 4k and everytime sometimes its at 9% or 18% my render process just freezes or sometimes my entire computer just freezes, this isn't the first time i've rendered a project in 4k I am very confused on why this is happening

A

andrii_8635

Participant

It 2025. They still have this issuse...

S

Sumeet Kumar Choubey

Community Manager

Hi andrii_8635,

Sorry to hear about this. We can get this checked. Please let us know the version of Premiere Pro you are using & the system specs. Is it freezing while rendering any specific clip in the timeline or is it random? Let us know, we're here to help.

Thanks,

Sumeet

S

sharad26517197224r

Participant

I’m having the same issue. It freezes, shows a frame render error, and maxes out the RAM usage. There’s no update from Nvidia or the Adobe community regarding this.

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Geoff32209574nadw

Participant

Had the same problem creating previews... I noticed I only had 100 go of disk remaining... I increased to 200 and rendering completed without problem. Mine also dropped or froze at same point after multiple efforts... it needs free disk space.

Peru Bob

Community Expert

What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

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default1lbdbmxtkdk0Author

Participant

Thanks so much, I am currently trying out the first solution where you clear media cache here is the list of my full computer specs:

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Hammond30163019x7r1

Participant

I'm having the same issue and I'm only trying to export 1080p and the video is only 5 minutes long. I have 12gb of RAM that seems to be maxing out in the performance monitor. I render immediately after restarting my comuter.

I moved the project to a Macbook with 32GB of ram and it won't even get started. I will try creating a new project.

Peru Bob

Community Expert

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

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default1lbdbmxtkdk0Author

Participant

Hi thanks for the solutions but unfortunately none of them worked for me, they all exported until around 9 minutes then just froze and one or two times my entire computer froze not just media encoder.

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