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I've been trying to export my premiere pro project in 4k and everytime sometimes its at 9% or 18% my render process just freezes or sometimes my entire computer just freezes, this isn't the first time i've rendered a project in 4k I am very confused on why this is happening
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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...
If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...
If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html
If that doesn't work, try Preferences > Audio Hardware and set Input to None.
If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.
If that doesn't work, try creating a new project and import the old one into it.
Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...
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Hi thanks for the solutions but unfortunately none of them worked for me, they all exported until around 9 minutes then just froze and one or two times my entire computer froze not just media encoder.
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What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?
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Thanks so much, I am currently trying out the first solution where you clear media cache here is the list of my full computer specs:
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Hey did you manage to fix this issue? I'm having the same problems and need to render my project out ASAP!
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Having the same issue in Adobe 2023. Render just hangs middway...
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I'm having the same issue and I'm only trying to export 1080p and the video is only 5 minutes long. I have 12gb of RAM that seems to be maxing out in the performance monitor. I render immediately after restarting my comuter.
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I moved the project to a Macbook with 32GB of ram and it won't even get started. I will try creating a new project.
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Hi!
You should move it on a desktop and try again.
Thanks
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Had the same problem creating previews... I noticed I only had 100 go of disk remaining... I increased to 200 and rendering completed without problem. Mine also dropped or froze at same point after multiple efforts... it needs free disk space.
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It 2025. They still have this issuse...
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Hi andrii_8635,
Sorry to hear about this. We can get this checked. Please let us know the version of Premiere Pro you are using & the system specs. Is it freezing while rendering any specific clip in the timeline or is it random? Let us know, we're here to help.
Thanks,
Sumeet
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I’m having the same issue. It freezes, shows a frame render error, and maxes out the RAM usage. There’s no update from Nvidia or the Adobe community regarding this.
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try to delete render files from sequence, and render again
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I tried everything, but the only way I can render is with software encoding, which is way too slow. Honestly, my old laptop with the 1650 Ti gave me much better performance than the 4060. I never saw any frame errors on the old one, no matter how complex the edit was.
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Hi Sharad,
Could you please confirm if you are using the latest version of Premiere Pro (v25.4)? If so, we're aware of an issue where rendering or exporting might result in increased RAM utilization & are working on getting it addressed as soon as possible. For the time being, you may revert to the previous version of Premiere Pro as a workaround.
Thanks,
Sumeet
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Yes, I’m using the latest update. Thanks for the information. I’ll get back to you soon after trying a lower version. If you could mention a stable version for the 4060, that would be a great help.
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You may revert to the previous version (v25.3) to avoid this memory issue. We will keep this thread updated as we make progress in solving this issue. Let us know if v25.3 works for you.
Thanks,
Sumeet
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