Premiere pro freezing my display; Geforce Nvidia; Lenovo 5; AMD Radeon; AMD Ryzen 5000
Hi! I don't know much about hardware so please excuse me for not knowing the exact source of the problem.
Today I woke up and premiere pro decided it didn't want to be compatible for my PC anymore. It still somewhat works, but it's really laggy and sometimes it will freeze my entire PC and make my monitor go blank. I have to press and hold the power button to restart, and I lose any progress I made since my last save.
When I opened it for the first time this morning it said "There is a recent known bug where Nvidia Geforce Experience crashes premiere pro. Please close it."
I literally UNINSTALLED Geforce Experience and it still happens.
My system information is:
OS Name Microsoft Windows 11 Home
Version 10.0.22621 Build 22621
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer LENOVO
System Model 82JW
System Type x64-based PC
System SKU LENOVO_MT_82JW_BU_idea_FM_Legion 5 15ACH6
Processor AMD Ryzen 5 5600H with Radeon Graphics, 3301 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date LENOVO HHCN27WW, 2/25/2022
SMBIOS Version 3.3
Embedded Controller Version 1.27
BIOS Mode UEFI
BaseBoard Manufacturer LENOVO
BaseBoard Product LNVNB161216
BaseBoard Version SDK0T76465 WIN
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.22621.819"
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 24.9 GB
Total Virtual Memory 33.9 GB
Available Virtual Memory 24.5 GB
Page File Space 2.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Running
Virtualization-based security Required Security Properties
Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control
Virtualization-based security Services Configured Hypervisor enforced Code Integrity
Virtualization-based security Services Running Hypervisor enforced Code Integrity
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed. Let me know if I need to tell you anything else. 🙂
