Inspiring

Answered

premiere pro green dots glitch after export

Forum|Forum|2 years ago
August 24, 2023
6 replies
1217 views

I'm trying to export a music video iv been working on for a client & when i export the video i get these green dots at some point of the video.

Here are my export settings :

anyone had this issue before?

Export

This topic has been closed for replies.

Correct answer Lewis301428485gcf

I found a solution.. forgot to come back here I just had to export in CBR in premiere. i ussually dont have to but it worked so ye

Peru Bob

Community Expert

Please use the free MediaInfo and post a screenshot of the properties of your source media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

L

Lewis301428485gcfAuthorCorrect answer

Inspiring

I found a solution.. forgot to come back here I just had to export in CBR in premiere. i ussually dont have to but it worked so ye

Peru Bob

Community Expert

Have you tried exporting directly from Premiere Pro as well as through Adobe Media Encoder?

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Lewis301428485gcfAuthor

Inspiring

Yes i tried and none of them work

Peru Bob

Community Expert

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

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Lewis301428485gcfAuthor

Inspiring

Okay i'll try to roll back since i already checked if there was any updates

S

Sumeet Kumar Choubey

Community Manager

Hi Lewis301428485gcf,

Sorry to hear about the issue. Please try switching the Renderer to Mercury Playback Engine Software Only & check if it's exporting properly. Also, have you applied any effects to the clips on the timeline?

Thanks,

Sumeet

Note: Moved to Discussions to continue troubleshooting.

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Lewis301428485gcfAuthor

Inspiring

Hey, I already tried exporting in Mercury Playback Engine Software and it didn't work. Yes i have effects but i have been able to export this project in the past with effects & i can export other projects with effects with no problem

MyerPj

Community Expert

i can export other projects with effects with no problem
By @Lewis301428485gcf

You might try creating a NEW project and then IMPORT the problem project into it. If there is some kind of issue with the current project, it might be left out of the import.

C

Carlos Ziade

Community Expert

Do you really need to render at maximum bit depth? make sure the output format supports this..

try to switch renderer to software only from project settings, and yes you might need to consider

updating your graphics card using studio drivers (if applicable)

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Lewis301428485gcfAuthor

Inspiring

I usually always do maximum bit depth for best quality for my clients and it works. I tried to export with other settings (lower quality) and i get the same thing unfortunately... i also did try switching to software only & im already on studio drivers

MyerPj

Community Expert

What's your hardware, it look like your video driver could use updating?

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Lewis301428485gcfAuthor

Inspiring

i got a AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz

32GB of ram

& a nvidia geforce rtx 3080

I checked for updates multiple times & even the adobe support employer did and there was none

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