Premiere pro has encountered a problem and needs to close

New Here ,
Feb 24, 2022 Feb 24, 2022

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Hello, i am facing issues with my premiere pro.
I recently reset my laptop and downloaded Adobe Creative cloud again. Everytime i open my Premiere pro, it loads fast right until "Loading ImporterWindowsMedia.prm" and then it just says "premiere pro has encountered a problem and needs to close". I am really not sure what to do.

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Crash , Error or problem , Freeze or hang

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Adobe Community Professional ,
Feb 24, 2022 Feb 24, 2022

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New Here ,
Feb 24, 2022 Feb 24, 2022

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Premiere pro error.jpg

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New Here ,
Feb 24, 2022 Feb 24, 2022

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This is the error i am encountering sir.

 

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Adobe Community Professional ,
Feb 24, 2022 Feb 24, 2022

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Did you try the solution offered in my link?

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New Here ,
Feb 26, 2022 Feb 26, 2022

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Yes sir I did, uninstall and reinstalled Windows Media Player for windows 10. 

Now instead of the error screen popping up, it just closes straight away. 😞

 

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