Premiere pro importing glitch?

Forum|Forum|3 years ago
October 12, 2022
3 replies
808 views

Hi, I am having an issue in Premiere Pro: I am editing a video project and I have well over 20 imported videos without any issues but all of a sudden I try to import something and the whole program starts to glitch out. When I import it, I can't press play, and just can't use the program properly as a whole. When I delete the newly imported file, everything just magically works again. It's not a corrupted file or something, just an After Effects composition like I have 20 more in my project. This is really weird and annoying, is there anyone who knows what causes this? I attached a video that shows the weird laggy thing that I am talking about. As you can see, it works perfectly when I delete the file.

Also, this issue doesn't only happen in this instance. I also happened on other occasions with different files.

1.zip

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Peru Bob

Community Expert

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

M

Michael Grenadier

Legend

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and source properties and seequence settings.

S

stan5D3EAuthor

Participating Frequently

I am running Windows 11 on a laptop with the following specs: AMD Ryzen 9 5900 processor, RTX 3060 graphics card, 32GB of RAM, a 1TB SSD. The sequence settings are 1920 by 1080, 50fps. I am running the latest Premiere Pro version I think. This seems like more of an issue with the program cause I have never experienced issues like this on my previous pc which had pretty bas specs.