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funturistic
Participating Frequently
March 30, 2024
Answered

premiere pro initial launch error 0xc0000142

  • March 30, 2024
  • 12 replies
  • 80682 views

Obi wan.. paying 30 bucks a month, can't launch.. go to run exe file in adobe premiere pro 2024 exe, says:

adobe premiere pro.exe application error the application was unable to start correctly (0xc0000142).

Can't figure out solutions, no live chat help support. Meanwhile, getting billed. Can't launch Adobe premiere pro 2024, even though I'm getting billed for it. No chat support available.. maybe cause it's 3:51pm Saturday.. no, not late in the evening. oh well.. guess I'll just keep getting billed for a product I cannot launch. 

    Correct answer andrewl62142387

    REviewed event viewer

    error referrenced the visual C++ file ( msvcpXXX.dll)

    repaired Visual C++ 2019-2022 library files for 32bit and 64bit

    this resolved the issue for my associate.

    12 replies

    A
    alex_4127
    Participant
    October 13, 2025

    If anyone else has this problem what fixed it for me was switching from game drivers to studio drivers if u have nvidida!

    A
    andrewl62142387Correct answer
    Participant
    June 16, 2025

    REviewed event viewer

    error referrenced the visual C++ file ( msvcpXXX.dll)

    repaired Visual C++ 2019-2022 library files for 32bit and 64bit

    this resolved the issue for my associate.

      A
      Anas_Areesh8241
      Participant
      September 25, 2025

      I installed latest Visual C++, but I still have the same problem. It is possible that this error occurs if the system specifications are low?

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      September 25, 2025

      @Anas_Areesh8241 

      What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

      If NVIDIA graphics, make sure to use a Studio Driver from NVIDIA (NOT a Game Driver).

      Did you install all the C++ updates?

      https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

      F
      futuristic22
      Participant
      January 22, 2025

      report the problem to Adobe.com

        F
        futuristic22
        Participant
        January 22, 2025

        same problem

        2
        2k_3237
        Participant
        December 4, 2024

        Adobe premiere Pro exe application error 

        L
        littlecutefish
        Participant
        November 30, 2024

        The author already answered this in a reply: Download an older version (v23.something.something) and use it. worked for me 🙂

        Amy21905588jq8b
        Amy21905588jq8b
        Participant
        September 24, 2024

        Recently, Premiere Pro and After Effects suddenly stopped working on my computer. I got the same message: the application was unable to start correctly (oxcoooo142) adobe premiere pro. We tried everything. Windows was updated, so that wasn't it. I constacted Adobe thru the chat feature and the agent fixed the problem by basically going in and creating another user on my machine and performed a clean install of Premiere Pro and After Effects. It started working perfectly after that.  

          Amy21905588jq8b
          Amy21905588jq8b
          Participant
          October 23, 2024

          So here I am again...  After a tech person from Adobe performed a clean install of Premiere Pro and After Effects, it only worked for ONE DAY.  After Effects continues to work fine, but my Premiere Pro won't open and I continue to get an error message:   the application was unable to start correctly (oxcoooo142).  So I contacted Adobe AGAIN.  I had a new tech guy remote in and he spent about 2 hours on my computer and really didn't do much of anything.  Nothing fixed.  He finally just logged off!   I edit videos for a living, so this is driving me crazy...

           

          F
          funturisticAuthor
          Participating Frequently
          October 26, 2024

          Hi Amy.. I'm paying like what.. 30 bucks a month, eh.. for the Premiere, for video editing. I couldn't run the most recent, but ran this older version. They don't go back that far too in their options for installing later versions. But I explained what happened and which one I ran. So it's been ok. I don't care if I don't have any latest bells and whistles. It's been going good and it runs. 

          Sounds like you got a different snafu though.. cause I was never able to run the latest, even once. Sounds like you ran it but later it crapped out! I don't do After effects. 

          So I don't know what's going on with your error, might be a different type than what I had. 

          But I was dealing with some interesting snafus past couple months with just windows update. I'm still running 10. I think I mentioned my comp specs which are still good these days. But this past summer.. like couple months ago, just doing the normal windows updates, it always reminds you of.. and like this cumulative one and it'd go to reboot and install and it'd say, oh we can't do it. I was able to put it off by setting it to calm down for a month. But in Oct it went.. no you can't put it off. Wasn't able to run it. 

          Last weekend, I had time and was doing what the microsoft support forum guy who knows his stuff said.. dos commands.. lol.. administrator settings. I tried all those. Like first, it was this basic system settings of just have it try the trouble shooter. Run that and it went, oh we found something and fixed it. Then updates downloading was taking like a while. After.. same thing on reboot where it reverts changes. That admin guy's later suggestions in that other person's same problem, post.. was like.. get the windows media creation tool. Which would be like.. ok it's gonna re-install the whole damn windows 10. But that's ok cause it keeps my personal settings, right. Even sites logged in. But if fixes any snafus. I backed up my data anyways before, in case of whatever. Then it does all that.. I try the updates and it worked. So now it was all good. So.. I'm good, eh. This wasn't related to adobe problems.. I haven't tried installing that lastest premiere though.. I don't need it. Like let me check the version I'm running that works fine. ok.. fired it up.. check "about".. says version 23.0.0 (build 63). Then it also says oh your new features are ready.. and it wants to update.. but somewhere in the settings like maybe that thing by the clock there.. taskbar icon.. I have that off and don't see the icon. In that whole lot there.. I had it.. don't update things. lol. So it doesn't even show up when I boot up.

          Let me check that thing again.. fire it up from the start button icons. Yeah, the adobe creative cloud. Let me fire it up and see how I turned off that clock icon thing and how it's like.. don't update things. Oh it says creative cloud update available. And can't even go next.. just this switch for "always keep creative cloud up to date" and tried switching it off.. but only button around there too is "update". Not gonna mess with this.. but it was in that preferences for premiere, where I switch it off for these damn updates. Cause I couldn't run the lastest one. You know what I mean. 

          You got a different problem.. but maybe try what I'm doing. lol. 

          B
          bob377203916joq
          Participant
          May 30, 2024

          adobe does nothing in terms of bug fixing

          [Edited by moderator]

           

            L
            Lillian37699180y0w5
            Participant
            May 29, 2024

            The same thing happened to me. My computer has all the stuff required to run photoshop, and I was running it the night before last. I went to open it last night and got the application error. I've run sfc/scannow, and there are no issues with my computer, but adobe tells me it's my system. Can't get live help, and this is affecting my business. I to am being billed for a product I cannot use. I have uninstalled and reinstalled. Deleted files, etc, and still nothing! This is not an appliucation error, this is an Adobe error!

            Peru Bob
            Community Expert
            Peru BobCommunity Expert
            Community Expert
            May 29, 2024
            quote

             Can't get live help,


            By @Lillian37699180y0w5

             

            Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
            https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
            Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

            or X (was Twitter):
            https://twitter.com/adobecare

            T
            ThePishro
            Participant
            April 16, 2024

            Hi bro did u find any solution for this stupid error?

              F
              funturisticAuthor
              Participating Frequently
              April 16, 2024

              yeah I tried an older version and it ran ok. They don't let you go back very far though.. I'm using a premiere pro 2023. Working on stuff and going fine. Thanks for inquiring anyways. That was a bad trip before I figured this out. 

                T
                ThePishro
                Participant
                April 17, 2024

                Thanks for your reply brother, So I think I need to install the old version 💀

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