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Participant
August 18, 2020
Answered

Premiere Pro is only exporting a white screen with audio

  • August 18, 2020
  • 4 replies
  • 17205 views

Hello, I'm a very amateur user of Premier Pro CC. I made a video of 1 minute using multiple clips and last night it saved perfectly. Today, I added some transitions and cropped out some scenes and now the file won't export normally anymore. I have a deadline in 6 hours, I am so tensed right now.

 

Once I save the video, it's a constant white screen for 60 seconds but it includes the full audio as well as the cross dissolve transitions. What should I do to fix this? I tried changing the frame rate to 29.97 according to a community post but that did not do anything for me. PLEASE HELP ME.

 

This is my current export screen.

Correct answer venatryx

Hey! I just tried switching around the preferences. The output window finally looks normal and IT FINALLY EXPORTED PROPERLY. Thank you!

4 replies

Pargat Singh
Participant
October 9, 2022

Hello Friends

For This You Don't Need To Update Any Graphic Driver. Solve your problem to uncheck only (render alpha channel only) when the app is to export videos.

Thank you

(Pargat Singh)

YouTube (Techno Techz)

For More Info Check Video

[link deleted by mod]

Elaskanator
Known Participant
November 4, 2021

It seems that this may be releated to GPU acceleration, as there is no NVENC encoder on my AMD card, so when I try to render HVEC it forces "software-only" rendering, which then disables all my 360 VR video because I'm using an effect requiring acceleration (note: every "immersive video" effect requires GPU acceleration).

Community Expert
August 18, 2020

try to go to project settings - general - renderer ... try to switch renderers,

if you only have software only enabled, clean uninstall, then reinstall your graphics driver.

did you try to reset the preferences? and clean your media cache?

venatryxAuthorCorrect answer
Participant
August 18, 2020

Hey! I just tried switching around the preferences. The output window finally looks normal and IT FINALLY EXPORTED PROPERLY. Thank you!

Participant
August 23, 2021

Check out "Render Alfa Channel Only" checkbox! 

 

Ann Bens
Community Expert
Community Expert
August 18, 2020

...so we dont have to download unknown files: we help you, you help us. Thanks! 

venatryxAuthor
Participant
August 18, 2020

Thanks! It's my first post, I wasn't aware of the options.

Participant
September 29, 2020

Hey liz help me too. I have the same issue. How to fix it?