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Premiere pro isn't installing.

Community Beginner ,
Jun 13, 2020 Jun 13, 2020

Basically, it keeps saying error code 183 whenever it gets to 90%. I've retried numerous times, restarted my pc, nothing worked. Please help me!

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Community Expert ,
Jun 13, 2020 Jun 13, 2020

Are you on Windows? Looking at what others have said, one thing to try is a Windows update. The technote below may help:
https://helpx.adobe.com/au/xd/kb/exit-code-183-while-installing-adobe-xd-windows.html

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Community Beginner ,
Jun 13, 2020 Jun 13, 2020

I'm on a windows 10. I updated my computer last night, and it still doesn't work. Any other advice?

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Community Expert ,
Jun 13, 2020 Jun 13, 2020

The page below suggests you download agan and try intsall. I assume you'e done that already?
https://helpx.adobe.com/download-install/kb/troubleshoot-download-install-error.html

 

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Community Beginner ,
Jun 13, 2020 Jun 13, 2020
Do you mean retrying the installation, or uninstalling the entire CC program?
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Community Expert ,
Jun 13, 2020 Jun 13, 2020

In the Creative Cloud Desktop App, does Premiere show as installed or is there a Install button to start the process?

If it is installed, you should click the 3 dots in the bottom right of the Premiere Pro box and choose, Uninstall, then restart and the try Install.

You could also try install an earlier version.

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Community Expert ,
Jun 13, 2020 Jun 13, 2020
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Community Beginner ,
Jun 13, 2020 Jun 13, 2020

There is an install button to start the process.

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Community Expert ,
Jun 13, 2020 Jun 13, 2020

Let us know if using Adobe Creative Cloud Cleaner helps. I see it did resolve the problem for someone else facing the problem as in the thread below:
https://community.adobe.com/t5/download-install/error-183-solved/td-p/11164678?page=1

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Community Beginner ,
Jun 14, 2020 Jun 14, 2020

Okay! Thank you.

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Community Beginner ,
Jun 16, 2020 Jun 16, 2020

It installed! Tysm

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Community Expert ,
Jun 17, 2020 Jun 17, 2020
LATEST

Please embed your image. Not asking for the fun of it. Not everyone around here wants to download all kind of stuff.

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Community Expert ,
Jun 13, 2020 Jun 13, 2020

embed.jpg

 

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