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Participant
March 13, 2024
Question

Premiere Pro Keeps crashing

  • March 13, 2024
  • 4 replies
  • 266 views

When I start on a project, Premiere Pro continues to crash. I've uninstalled the app, updated my computer, and updated everything Adobe. Please help! 

This topic has been closed for replies.

4 replies

Kevin-Monahan
Community Manager
Community Manager
June 18, 2024

Hello @Ally36056550es09,

Thanks for the message. It’s been a while since you filed this bug. Are you still having this issue? If so, can you provide the info the product team member requested?
 
I'll move your post to the Discussions board while we await your information.
 
Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Bruce Bullis
Legend
March 13, 2024

We're going to need more to go on, to provide any useful guidance; we haven't received any crash reports from your email address. 

What are you actually doing in those few minutes in PPro, when it crashes? Does it crash when you're working on every project (or sequence), or just a particular project (or sequence)? 

Has PPro previously behaved well, on this system? If so...what has changed about the system, since that time? 

Participant
March 13, 2024

When I get a few minutes into a project, PPro crashes 

Bruce Bullis
Legend
March 13, 2024

Confirming: PPro launches fine, but as soon as you attempt to open or create a project, PPro crashes?