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Premiere Pro Looks Like it Exported my whole video, but it cuts out half way

New Here ,
Sep 24, 2022 Sep 24, 2022

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I am trying to export a video and I checked the Source Range, and it says my whole video is being exported. Then when I open the movie player on my computer, it will start playing, and it says there are 30 minutes left in the video, but around halfway, the video will abruptly end. You can't see any of the later clips past the point where it crashes either. Again though, the source range covers the entire video, and at first, it appears the video has been exported fully until later in the video. 

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Crash , Export , Performance

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correct answers 3 Correct answers

Community Expert , Sep 24, 2022 Sep 24, 2022

It could be a problem during the rendering process that is causing Premiere to get stuck. Things I'd try:

  • Try export just the last bit from the point just before the previous export abruptly ends. If the exported video doesn't play, investigation on what is happening at the end bit will need to happen.
  • Try render usng different compression/output settings. What are you using?

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Community Expert , Sep 24, 2022 Sep 24, 2022

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

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Community Expert , Sep 24, 2022 Sep 24, 2022

This is kind of mentioned by Dean, but specifically I would say to try using Software Encoding to H264 rather than Hardware Encoding.

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Community Expert ,
Sep 24, 2022 Sep 24, 2022

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It could be a problem during the rendering process that is causing Premiere to get stuck. Things I'd try:

  • Try export just the last bit from the point just before the previous export abruptly ends. If the exported video doesn't play, investigation on what is happening at the end bit will need to happen.
  • Try render usng different compression/output settings. What are you using?

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New Here ,
Sep 24, 2022 Sep 24, 2022

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Thank you for the response.

So tried just exporting halves of the video, and the second half actually did export, and the first half is only exporting partially. I don't know what would be the issue, I am using the same types of files throughout the entire video, and previously all the settings I have used in the past.

I am exporting it as an H.264 as a High-Quality 1080p HD and the rendering type is Mercury Playback Engine GPU Acceleration (CUDA)

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Community Expert ,
Sep 24, 2022 Sep 24, 2022

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What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

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Community Expert ,
Sep 24, 2022 Sep 24, 2022

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This is kind of mentioned by Dean, but specifically I would say to try using Software Encoding to H264 rather than Hardware Encoding.

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New Here ,
Sep 24, 2022 Sep 24, 2022

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I did this and combined with clearing up extra space on my hard drive, it worked! Thank you so much! 

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Community Expert ,
Sep 24, 2022 Sep 24, 2022

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Glad to hear this is resolved and that I could help in some way.

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