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shem382974
shem382974
Participant
August 31, 2020
Answered

Premiere Pro makes my audio crash

  • August 31, 2020
  • 1 reply
  • 832 views

Hi everyone,

 

I have the weirdest issue, every time I start playing the video I've been working on, my whole audio just stops. My YouTube, Discord, files on my computer, just everything stops working. YouTube even gives me this error that says I should restart my pc because of an issue with my audio playback. As soon as I press play on my video in Premiere, everything works again. But I can't have any audio playing at the same time as Premiere Pro, because then it happens again.

 

I have Premiere Pro version 2020 14.3.2

 

Thanks in advance

This topic has been closed for replies.
Correct answer shem382974

Sorry but Anne may have a point - the CPU is an older one, specifically for notebooks and it seems the GPU could well be utilizing shared RAM, and you also don't seem to have a separate physical HDD for media files - are all your media files going on the same HDD as the actual applications, or do you have one added?

 

Other areas that may bear looking at are your ASIO settings - do you have this set up to allow multiple apps to use the sound chip at the same time as Premiere, or is this set to allow apps to take exclusive control - this could be the solution.


My specs were never the problem, after a long while I figured it out. It was an FL Studio file called Asio4all that installs with the FL Studio download. It made all my audio stop. Just find it via Programs and delete it. I hope this helps other people in the future!

1 reply

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
August 31, 2020

Please post complete computer specs.

shem382974
shem382974Author
Participant
August 31, 2020

ASUSTek Computer Inc.
Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz  1.99 GHz

64-bits, x64-processor

 

I hope that is enough

shem382974
shem382974AuthorCorrect answer
Participant
September 28, 2020

Sorry but Anne may have a point - the CPU is an older one, specifically for notebooks and it seems the GPU could well be utilizing shared RAM, and you also don't seem to have a separate physical HDD for media files - are all your media files going on the same HDD as the actual applications, or do you have one added?

 

Other areas that may bear looking at are your ASIO settings - do you have this set up to allow multiple apps to use the sound chip at the same time as Premiere, or is this set to allow apps to take exclusive control - this could be the solution.


My specs were never the problem, after a long while I figured it out. It was an FL Studio file called Asio4all that installs with the FL Studio download. It made all my audio stop. Just find it via Programs and delete it. I hope this helps other people in the future!

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