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Premiere Pro -Media Encoder Error

New Here ,
Sep 13, 2022 Sep 13, 2022

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Hi 

I am having a problem when trying to export an after effects video. It is giving 'render error' along with this message:

Paul21796159ajc5_0-1663083886691.png

I have tried multiple different export setting, changing to just Mercury Playback Engine Software Only etc but none of the usual fixes seem to be working.

The video doesnt have large assets included to cause the GPU to struggle so I dont think upgrading the GPU resolve this problem.

 

Some help would be greatly appreciated,

 

Thanks,

Paul

 

TOPICS
Crash , Error or problem , Export , Hardware or GPU

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Adobe Employee ,
Sep 13, 2022 Sep 13, 2022

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Hi Paul,

Sorry about that. We need detailed info about your system and media to assist. Others have also hit this issue: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/33904732-the-infamous-gpu-r...

 

Feel free to upvote the bug report.

 

Thanks,
Kevin

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