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Premiere Pro Not Loading or Running well. Not displaying windows greyed out and not reactive

New Here ,
Nov 25, 2023 Nov 25, 2023

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Adrian3226978827dn_0-1700974980617.png

Greyed out sections and if they do load the program is unresponsive to actions.
Things I've tried:

Restarting computer
Uninstalling re-installing
Deleting the media cache
GPU acceleration is on

Deleting Profile folder from documents/adobe/Premier Pro/22.0

I've used the same computer for over a year.

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correct answers 1 Pinned Reply

Adobe Employee , Nov 28, 2023 Nov 28, 2023

Hi Adrian3226978827dn!

Sorry about the issue. Could you share your system details (OS, CPU, RAM, GPU)? Do you have any updates available for your GPU driver? 

Can you also try resetting workspaces and see if that helps? https://adobe.ly/49Un6QR

Let us know.

Thanks,

KR

 

Moved to discussions. 

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Adobe Employee ,
Nov 28, 2023 Nov 28, 2023

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Hi Adrian3226978827dn!

Sorry about the issue. Could you share your system details (OS, CPU, RAM, GPU)? Do you have any updates available for your GPU driver? 

Can you also try resetting workspaces and see if that helps? https://adobe.ly/49Un6QR

Let us know.

Thanks,

KR

 

Moved to discussions. 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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