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kevinh78921672
kevinh78921672
Participant
February 26, 2019
Answered

Premiere Pro not opening

  • February 26, 2019
  • 7 replies
  • 46662 views

For some reason premiere pro does not open. I reset my computer, end all adobe processes over and over and maybe 1 in 20 times does it actually open the program. Then half the time it crashes. I do not have the time or money to use a program with so so so many issues. Why is this happening? If it cannot be fixed I will gladly take my money to a program that I can calmly use without so much frustration.

      Correct answer Eleni5EED

      I've been plagued with this problem for awhile and JUST found the solution that worked for me. Reallly simple. This link takes you to Microsoft Visual C++. Just click download and select 64bit then repair. Boom. Fixes Premiere Pro 2021 in about 5 seconds. 

       

      https://www.microsoft.com/en-us/download/details.aspx?id=30679

      7 replies

      F
      Faith@Flexential
      Participant
      September 29, 2022

      I too have issues it will not launch on windows 10, I installed, uninstalled, rebooted ran the updates, even installed older versions?  This application doesn't work!  #AdobeFAIL

      #adobeINDIFFERENCE

      E
      Electric Kitty
      Inspiring
      September 21, 2021

      Same problem here and non of the above suggestions worked for me.

      ~I come here when Apps stop working.~
      D
      default4x6v7gr22mtc
      Participant
      July 26, 2021

      Same issue here. Uninstalled/Reinstalled, updated app, restarted computerl, watched video on resetting and followed instructions, and still no Premier Pro. I'm on Windows 10 and my system meet all the requirements. What next? I have to complete a project/ What other software can I use that will give me the same results.

       

        L
        LMSZ
        Participating Frequently
        July 30, 2021

        Same issue although, luckily, I'm not facing an imminent deadline. I have uninstalled/reinstalled, updated, restarted, all to no avail...

        E
        Eleni5EEDCorrect answer
        Participant
        August 5, 2021

        I've been plagued with this problem for awhile and JUST found the solution that worked for me. Reallly simple. This link takes you to Microsoft Visual C++. Just click download and select 64bit then repair. Boom. Fixes Premiere Pro 2021 in about 5 seconds. 

         

        https://www.microsoft.com/en-us/download/details.aspx?id=30679

          T
          timkad77
          Participating Frequently
          July 19, 2021

          Same here.

          Restarting PC, restarting application after End Task - nothing helps.

           

          Kevin-Monahan
          Community Manager
          Kevin-MonahanCommunity Manager
          Community Manager
          May 15, 2021

          Hi Kevin,

          Check out: Why is my Premiere Pro app crashing on launch?

          Regards,
          Kevin

          Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
            Zeesy
            Zeesy
            Inspiring
            May 17, 2021

            After following all the steps, this page was unable to resolve my problem.

              A
              andreah21183716
              Participant
              November 19, 2019

              I recently had this issue as well. It was resolved by: 

              • Open your computer's task manager 
              • Find Premiere Pro and select it
              • Click 'End Task' 
              • try opening the app again. 

               

                Zeesy
                Zeesy
                Inspiring
                April 27, 2021

                Having this issue using CC2021. End Task doesn't solve the problem.

                  Zeesy
                  Zeesy
                  Inspiring
                  April 27, 2021

                  Update: updating through Creative Cloud solved the problem

                    Vidya Sagar
                    Adobe Employee
                    Vidya Sagar
                    Adobe Employee
                    February 27, 2019

                    Hi kevinh78921672,

                    Sorry to hear that you are facing issue with Premiere Pro. We need your system info(OS version, RAM, CPU, GPU) to troubleshoot this issue.

                    Is there any error message after the crash? If so, share a screenshot with us.

                    Are you logged in as an Administrator? If you are on windows, try launching the app as an admin using the steps in this article: Run an Adobe program as administrator | Windows 7, Vista

                    Please let us know the status after trying the step.

                    Thanks,

                    Vidya

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