Starting this week when I send items to the render queue or try to create a proxy from within Premiere Pro nothing shows up in Media Encoder.
Media Encoder opens and the dialogues in Premiere all show up as expected but nothing is added to the queue.
However from After Effects selecting Export > Add to Adobe Media Encoder Queue... the selected composition is added to the the queue.
I can add to the queue directly from AME by Adding Source or Adding Premiere Pro Sequence, I just can't add to the queue, either as an export or create proxies, from within Premiere Pro.
This is very frustrating. The only thing I've found in these forums which seems to describe my issue says, 'after a time it fixed itself' which is extremely unhelpful.
I've tried clearing all the caches, uninstalling (from the CC app) individual applications, restarting, and reinstalling. I've tried uninstalling the whole CC suite and reinstalling, to no avail.
If anyone has any ideas I'd welcome them,
I did this over my lunch hour, with no joy I'm afraid.
Sorry to hear that you are facing this issue. Please try resetting app preferences (https://forums.adobe.com/thread/2126506) for Premiere Pro and Media Encoder and check if it's working properly. Some times corrupt preferences may cause the applications to misbehave. If you are still facing the issue then try these steps and check if it helps:
(Doing this will cause Premiere Pro and Media Encoder to rebuild the default preferences, you may lose custom preferences and recent history of the projects)
Once done then launch Premiere Pro, create a new test project and check if you are able to queue to Media Encoder.
Let us know if it helps.
I've reset the app preferences as laid out in the video - no luck.
I then changed the name of the folders and, though the folders were rebuilt afresh, it still not working.
If you have any other suggestions I'd appreciate it.
That didn't work, any other suggestions please?
Go to C:\Users\[user]\Documents\Adobe\Premiere Pro\[version] and delete AMERequestDB.
It got corrupted on me and deleting it solved the communication issue with AME