Copy link to clipboard
Copied
so i tried opening up the app yesterday and it said i needed to update my laptop as it didnt have the lastest version for the app to work, so i updated my laptop, and then i also uninstalled and reinstalled the app, and its still telling me to update my laptop even though it was all updated. Help what do i do?
Title edited by mod
Copy link to clipboard
Copied
Hi Abigail,
Welcome to the community. Could you share more information with us to understand the issue?
Let us know.
Thanks,
Kartika
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi Abigail,
Very sorry to hear about your trouble with Premiere Pro and your MacBook Pro. I evaluated your machine and it simply does not meet minimum system requirements.
You might try installing the previous version, as the requirements are slightly lower, but you are still not meeting 2 of 3 of the main system requirements. If it does launch, you can continue using that application. I would recommend using the proxy workflow, however.
I'd say it's probably about that time to purchase a new computer. As a video editor, every five years minimum, you'll need to purchase a new machine to keep up with the development of the video editing application.
Sorry if you were not aware of thdsis periodic capital expense. I hope I have helped you with this issue. Please return with any questions or concerns.
Thank You,
Kevin