Premiere pro playback and render of OBS Files are glitchy, please help

[Dugato33200426grd7]

Everything always worked ok until Premiere decided to randomly start glitching any clip I import. The clips are completely fine normally, but in Premiere the playback is terrible and all the renders end up broken.

Here's a bunch of things that I already tried to do, with no succesfull result:

-reinstalling graphics card drivers

-fully clearing media cache and resetting all preferences

-reinstalling premiere pro

-installing and older version of premiere pro

-Setting premiere to work in Hardware optimization mode or whatever that's called

I really need this for work so If someone could help me with this It would be amazing.

Also, here's a video of me going trough the glitchy timeline: https://www.youtube.com/watch?v=u1I7-eINX64 

[Dugato33200426grd7]

Also this are my main PC specs:

Two M.2 ssd 1TB

I7-14700k

Amd RX7800XTX

64GB ram ddr5 6400MHZ Corsair

Asus Rog Strix B760-f

[jamieclarke]

Hi @Dugato33200426grd7 - What version of Premiere are you using?  Does this still happen in the beta?

Can you try opening your preferences and going to the Media section, then uncheck the boxes Hardware accelerated decoding/encoding.  Restart your project and let us know if any of those things help your issue.

[Dugato33200426grd7]

I'm using Premiere pro 24.6.1

Tried to turn off hardware accelerated decoding, it's a bit less glitchy now, but still broken.

Just tried the beta version, it got even worse...

Video in wich I try the beta version and then the new version without hardware accelerated decoding: https://www.youtube.com/watch?v=UetDvurc7fY

[jamieclarke]

Hi @Dugato33200426grd7 - Thank you for the videos, I'm glad version 25 is helping your playback issue.  One thing to note is that for the hardware accelerated changes to be applied you need to restart your project.  Is this footage from OBS?  Can you try going to the wrench menu and deselect high quality playback and let us know if that helps.

[Dugato33200426grd7]

You're right, I had forgotten about the restart thing. After trying again restarting the beta with no hardware acceleration, the result is the same as the normal version: far fewer glitches, but they are still present.

Also I've just tried recording some clips with different OBS settings to make a tiny video in wich I show the results, and in the middle of it, I started getting dozens of random errors. Anyway before It started giving me all the errors I noticed that changing the encoding settings from Hardware, AMD H.264 to Hardware, AMD HEVC still results in various video bugs, but this time more with the colors. I even tried switching the quality from maximum as you said, but the result remained the same.

Video of the errors: https://www.youtube.com/watch?v=mCjeJuIjykA

[jamieclarke]

Hi @Dugato33200426grd7 - If the files are from OBS, they might have a variable frame rate. That's OK for shorter clips, but long clips might need to be transcoded back to H.264 or to something like ProRes LT (better, but larger file size).

[Dugato33200426grd7]

The problem actually occurred the other day with shorter clips, but I’ve always created videos from OBS, even ones over an hour long, without any issues or having to convert them. At the same time, I’ve just noticed that if I try inserting clips I recorded about ten days ago, they are perfect, so I’m starting to think the issue might be with OBS rather than Premiere.

I haven’t changed any settings, but it’s possible that there was an update that caused the issue. I’ll try reinstalling the application to see if that helps.

[Dugato33200426grd7 · Accepted solution]

PROBLEM SOLVED!!!

So the problem seems to actually be OBS/my graphics card's drivers. I changed the encoding from hardware to software and now all my recordings on obs are perfect again! I'll probably keep It like that until new AMD drivers come out. Thank you so much for the help @jamieclarke !

[jamieclarke]

HI @Dugato33200426grd7 - We are glad you figured it out.  Thanks for your report, and hopefully it will help someone else in the future!

[Jeffrey21856742y4ih]

Hey so i'm actually having the same problem right now. I changed my encoding settings in PP and it still happens. did you change anything in OBS?