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Arnold France
Known Participant
October 15, 2018
Answered

Premiere Pro problem "error compiling video"

  • October 15, 2018
  • 1 reply
  • 1290 views

I have a error compiling video, but I don't restart my Premiere Pro because I lose my save (I don't save also).

This is my error :

"Error compiling the movie.

GPU rendering error Impossible to treat the image.

Writing with the export: H264 Write to the file: \\? \ C: \ Users ...

Writing the file type: H264 Time

Code: 00: 04: 05: 20 - 00: 04: 13: 12

Render effect: AE.ADBE Text

Rendering Offset: 252.980s

Component: GPUVideoFilter

Selector: 9

Error code: -1609629695"

This topic has been closed for replies.
Correct answer Sumeet Kumar Choubey

Thanks for the information, please try to switch the video renderer to Mercury Playback Engine Software Only and check if it's working.

Here are the steps to switch the video renderer.

FAQ: How to change the Video Renderer in Premiere Pro?

Thanks,

Sumeet Kumar Choubey

1 reply

Community Manager
October 15, 2018

HI Mire Tibaud,

Sorry to hear that you are facing this issue. We would need more information regarding your system specifications to check this further. Please provide information regarding the OS, CPU, GPU and RAM. Also, you may try to change the video renderer to Mercury Playback Engine Software Only and check if it helps.

FAQ: How to change the Video Renderer in Premiere Pro?

Let us know if you have any questions.

Regards,

Sumeet Kumar Choubey

Arnold France
Known Participant
October 15, 2018

I have two computer:

One a new HP but I don't know his material.

And after is a computer with a GeForce Nvidia 1080 GT and a processor AMD A Series, 8GB RAM.

Sumeet Kumar ChoubeyCommunity ManagerCorrect answer
Community Manager
October 15, 2018

Thanks for the information, please try to switch the video renderer to Mercury Playback Engine Software Only and check if it's working.

Here are the steps to switch the video renderer.

FAQ: How to change the Video Renderer in Premiere Pro?

Thanks,

Sumeet Kumar Choubey