Premiere Pro quitting after mac upgrade

Forum|Forum|4 years ago
September 26, 2021
2 replies
113 views

s Since upgrading my Imac ( late 2015 ) to Sur 11.6 and increasing ram from 8gb to 24 gb my imac will not open Premiere Pro 2021 . Help please !

Hardware or GPU

This topic has been closed for replies.

M

Michael Grenadier

Legend

first, does your mac see the correct total of ram in about this mac? Are other programs functioning properly? I was told by owc that I could mix ram sizes on my macpro. Turned out I couldn't... it worked but erratically.

You might want to follow these instructions to installing and reinstalling premiere

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Averdahl

Community Expert

I am not a Mac guy, but if you just upgraded from an older version of the OS without doing a clean install i would uninstall Premiere Pro and after restarting the computer reinstalling Premiere Pro.

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