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Participant
June 9, 2018
Answered

Premiere Pro simply not exporting any audio whatsoever in any format

  • June 9, 2018
  • 2 replies
  • 2791 views

I made a ten minutes video about to get posted on YouTube. During playback, everything was alright, the preview could play the video and the sound flawlessly. Right after I finished rendering everything, I checked the video to see if everything was good, but there was just no sound. The video is still there, but just no sound.

I tried rendering some 10-20 seconds sample audio files apart, to see if my audio had problems. Still no sound

I tried rendering unedited audio files. Still no sound

I tried rendering audio files taken from the internet. No sound.

I tried rendering and replacing the audio files. No sound.

I tried nesting the audio clips and rendering them. No sound.

I tried different default rendering presets. No sounds.

I tried messing around with plenty of other settings, but still no sound.

Note that I have some voice overs recorded directly into the timeline using a Blue Microphone, but I am highly positive that this is not the problem, because any audio that I have exported didn't have audio (musics, sound effects, etc.)

At this point, if nobody knows what's going, I assume my Premiere Pro has problems (it's the trial version 2018 12.1.1 - Build 10; temporary project you can say).

Please save my soul!

This topic has been closed for replies.
Correct answer Morei

Update: It seems the problem isnt with with Premiere Pro or the Audio. My system simply cant play the audio for some reasons (VLC, Windows Media Player, Movie & TV). I uploaded the video on YouTube, on there, it works as normal.

2 replies

MoreiAuthor
Participant
June 9, 2018

EDIT: When I put the rendered video back into a new sequence, the audio waveform is retained.

So I assume my media players can't read it for some reason. It usually does work when I use Windows Media Player, when I was on my father's computer. Nothing was was wrong, but here it's bugging me so hard.

EDIT2: The audio seem to exist within the file (I used VLC to check the waveform), but somehow the player doesn't decode the audio or read it. It displays as error when I try to play the audio separately.

R Neil Haugen
Legend
June 9, 2018

Maybe post a screengrab of the audio file section from dropping an exported clip onto MediaInfo or post a short exported clip one of us could download and try.

Neil

Everyone's mileage always varies ...
MoreiAuthorCorrect answer
Participant
June 10, 2018

Update: It seems the problem isnt with with Premiere Pro or the Audio. My system simply cant play the audio for some reasons (VLC, Windows Media Player, Movie & TV). I uploaded the video on YouTube, on there, it works as normal.

R Neil Haugen
Legend
June 9, 2018

What are the settings and choices in the Edit/Preferences/Audio Hardware tab?

Neil

Everyone's mileage always varies ...
MoreiAuthor
Participant
June 9, 2018

Basically the default

Device Class: MME

Input: Microphone (Blue Microphone)

Output: Speakers (Realtek)

Latency: 30ms

Sample Rate: 48000 Hz