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O
olivierb10194581
Participant
March 9, 2020
Answered

Premiere Pro timeline freezes when audio is imported

  • March 9, 2020
  • 4 replies
  • 6918 views

Hi there,

 

I have a very weird issue. When I import audio (mp3 in this case), the timeline would just freeze. I can't scroll around, I can't play anything back and there's a slight static noise. When I delete the audio file from the media directory, everything goes back to normal.

 

Also, as soon as I leave the register where the audio is and go to a different tab (e.g. Media Browser or Library), everything goes back to normal. It works just fine as long as I'm not in the folder where the audio file is. I've tried multiple audio files and they all lead to the same issue.

 

I've tried updating Premiere to the latest version, didn't fix it. Here are my PC specs:

 

- Windows 10 Professional

- Intel Core i7-8700K

- Asus Prime Z370-A

- GTX 1060 6G

- 16 GB RAM

 

I need help, please...

    Correct answer Peru Bob

    It's usually best to convert mp3 to wav before importing into Premiere Pro.

     

    Try resetting the preferences:
    https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/8236158

    If that doesn't work, try resetting the Workspaces:
    Reset a workspace
    Reset the current workspace to return to its original, saved layout of panels.
    1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.
    from here:
    https://helpx.adobe.com/premiere-pro/using/workspaces.html

    4 replies

    D
    defaulthqwrbajjjazw
    Participant
    January 22, 2021

    Was having the SAME issue and resetting the workspace worked like a charm! THANK YOU!!!

      M
      Michael Grenadier
      Legend
      January 22, 2021

      thanks for posting.  will hopefully help other people with the same problem

      Annmarie lawler
      Annmarie lawler
      Participating Frequently
      December 19, 2020

      I've tried the suggestions and am still having the problem - any more tips?

      M
      Michael Grenadier
      Legend
      March 10, 2020

      and generally 48k 16 bit aiffs or wavs are ideal.  

      O
      olivierb10194581Author
      Participant
      March 11, 2020

      I've converted the files to .wav now. Thanks for the tip!

      Peru Bob
      Community Expert
      Peru BobCommunity ExpertCorrect answer
      Community Expert
      March 9, 2020

      It's usually best to convert mp3 to wav before importing into Premiere Pro.

       

      Try resetting the preferences:
      https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/8236158

      If that doesn't work, try resetting the Workspaces:
      Reset a workspace
      Reset the current workspace to return to its original, saved layout of panels.
      1. Do one of the following:
      • Click the Workspace menu icon and select Reset to Saved Layout.
      • Choose Window > Workspace > Reset to Saved Layout.
      from here:
      https://helpx.adobe.com/premiere-pro/using/workspaces.html

        O
        olivierb10194581Author
        Participant
        March 11, 2020

        Resetting the workspace actually solved the issue. Thanks!

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