Premiere Pro Troubleshooting Documents

[Kevin-Monahan]

This page talks about some of the common issues in Premiere Pro and what you can do to fix them. 

Troubleshoot Installation Issues

Download and Install Community Guide

Troubleshoot Application Crashes

Why is my Premiere Pro app crashing on launch?

Troubleshoot Playback/Performance Issues

Troubleshoot issues related to playback and performance in Premiere Pro

Troubleshoot video files

Troubleshoot Application Workflow/Behavior

UI errors when using obsolete effects in Premiere Pro on macOS Dark Mode

Premiere Pro fails to import on certain Windows 10 configurations

Issues with LUTS while working in Premiere Pro

Troubleshoot File Specific Issues

Premiere Pro imports only audio in the project bin

ARRIRAW MXF: audio waveforms missing and clip playback is silent after changing color space

Troubleshoot linking and importing errors with audio files - AVCHD

Audio and Video glitches | AVCHD footage

Troubleshoot Preview (GPU Related) Issues

None currently

Troubleshoot Application Workflow/Behavior

No sound during playback

Can't capture DV, HDV video

Troubleshoot digital video capture and playback | Windows

Files conformed each time project opens

Rendering/Export Issues

Basic troubleshooting steps to fix common errors when you render or export

Hang or "error compiling movie" warning | Export (WIN): How to reduce the amount of cores used in Premiere Pro

Other Issues

Unable to migrate settings after upgrading Premiere Pro

How do I reinstall a Previous Version of Premiere Pro?