I have been chasing down a rabbit hole for about 7 hours in re: enabling the Mercury Playback Engine GPU Acceleration in Adobe Premiere Pro. As listed below, I have additional Adobe software packages that ARE using the accelerated functionality associated with them.
This is what I know to be true with my laptop, software and troubleshooting. I'm currently at a loss as what my next move would be. Any help would be gratefully accepted and placed in motion.
Thank you for your time and consideration...
Dell Inspiron 5759
Win 10 Pro ver. 21H2 ; Build. 19044.1645
Ram : 32MB
CPU : i7-6500U (quick sync : yes)
Intel(R) HD Graphics 520 : Driver ver. 30.0.101.1660 (enabled)
AMD Radeon (TM) R5 M335 (4MB) : Driver ver. 27.20.14540.4003 (enabled)
Photoshop enabled : AMD Graphics Card (OpenCL : Yes)
Lightroom enabled : AMD Graphics Card (OpenCL : Yes)
Illustrator enabled : AMD Graphics Card (OpenCL : Yes)
After Effects enabled : Mercury GPU Acceleration (OpenCL : Yes)
Media Encoder enabled : Mercury GPU Acceleration (OpenCL : Yes)
Premiere Pro Version 22.3.1 (Build 2) (OpenCL : No)
Premiere_Pro Intel GPU Driver Requirement 27.20.100.8476 (or later)
Project Settings>General>Video Rendering and Playback : Mercury Playback Engine Software Only
(Preferences>Media> Enable Hardware Media Accelerated Decoding (does not exist)
Created : cuda_supported_cards.txt : values; Hainan & Intel(R) HD Graphics 520 (see sniffer output below)(per output I am unsure as to what 'list' the device is being added to)
Installed *.dll's : igdrcl64.dll & IntelOpenCL64.dll
Registry Value:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Khronos\OpenCL\Vendors :
C:\Windows\System32\igdrcl64.dll (hex value : 1)
C:\Windows\System32\IntelOpenCL64.dll (hex value : 1)
GPU_Sniffer_Output:
GPUSniffer testing 574
Initializing GPU Tech:
Try CUDA: 1
Try OpenCL: 1
Try Metal: 0
Try Vulkan: 0
KernelLoadAction: 0
UseOpenGLContext: 0000000000000000
UseDeviceContext: 0000000000000000
UseD3D11Context: 0000000000000000
No CUDA devices Found
OpenCL system device count: 2
Found OpenCL device Name: Hainan supportsSSG: 0
No capability restrictions detected - adding device to list
Found OpenCL device Name: Intel(R) HD Graphics 520 supportsSSG: 0
No capability restrictions detected - adding device to list
Finished RED initialization in 36.9846 ms
Finished gpu initialization in 1923.91 ms
--- DirectX Info ---
Renderer: AMD Radeon (TM) R5 M335
Vendor: AMD
Dedicated Device Memory: 4087 MB
Dedicated System Memory: 0 MB
Shared System Memory: 16233 MB
Max Feature Level: 11.01
Max Shader Model: 6.05
Resource Binding Tier: 3
Resource Heap Tier: 2
Tiled Resource Tier: 1
Tearing Supported: YES
D3D11 Interop Supported: YES
Attached Monitors:
Monitor 0 properties:
Name: \\.\DISPLAY1
Desktop Coordinates: (0, 0, 1920, 1080)
BitsPerColor: 8
Max Luminance: 270 nits
Min Luminance: 0.5 nits
Max FullFrame Luminance: 270 nits
Advanced Color Capabilities: OFF
--- OpenGL Info ---
OpenGL Test skipped: directx graphics tests already passed.
--- GPU Computation Info ---
Found 2 devices supporting GPU computation.
OpenCL Device 0
Name: Hainan
Vendor: AMD
Integrated: 0
Capability: 2.1
Driver: 1.2
Total Video Memory: 3072MB
OpenCL Device 1
Name: Intel(R) HD Graphics 520
Vendor: Intel
Integrated: 1
Capability: 3
Driver: 3
Total Video Memory: 12986MB
1
Reply
AdChoices