Premiere Pro Unresponsive / Unusable

Question

Hi all, in a big need of help here. Not quite sure what exactly happened but for the life of me I cannot get premiere to do anything. I'm currently working on a music video that I started a week or two ago. Recently I took a 2-3 day break from editing. Prior to this premiere was fine no issues while editing and it was instantly opening up project files. Now after that 2-3 day break something has went completely wrong and I don't know what.

When I open the program all my clips load in the timeline however playback is nearly impossible. I can't even render the sequence, it either starts then gets stuck or doesn't even start at all. Sometimes I can scrub and the audio will play but the view window is frozen. I don't really think I explained this too well but im just fed up at this point. Spending 3-4 hours trying to get a project to open then more hours trying to get anything to playback. I really have no idea what is wrong and can't comprehend how everything was working fine then all of the sudden after a few days break nothing works at all.

Peru Bob · Answer

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

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