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Participating Frequently
May 9, 2023
Answered

Premiere Pro - Using too much memory 100GB+

  • May 9, 2023
  • 13 replies
  • 31403 views

Hello,

On the Premiere Pro 2023 version, I am experiencing high memory usage. There's about 3 TB of footage/photos/music in my project...the memory usage will grow to be as much as 100GB. This issue has been replicated onto a new laptop. My previous laptop of 16GB, would crash while working on my project. I haven't experienced a crash yet on the new laptop, but the memory usage is still going very high. Please, let me know if I can provide any other information to help find a solution to this.

 

Laptop specs - Macbook Pro i7 CPU 32GB RAM M1. 

Correct answer Michael Grenadier

@warb how did you change the frame rate to be constant? Is it in the sequence settings or for each individual clip?


shutter encoder seems to be the best way to convert from variable frame rate to constant frame rate while also transocding to an all i-frame format like prores...  HEVC is heavily compressed and not an ideal format to edit with.  

https://www.shutterencoder.com/en/

13 replies

Kevin-Monahan
Community Manager
Community Manager
May 9, 2023

Hi Morgan,

Sorry for the memory issue. It sounds like what we refer to as a "memory leak." Certainly not normal.

 

Can you tell us any more about your project? Is it one with a lot of clips in it? What kind of video clips are these? Are they from a camera or a mobile phone? Are they screen captures? About the still images: are they oversized? Have you updated the project across multiple versions? Are there an undue amount of effects applied? Since it's not really normal to see a project in this state, It is hard to diagnose an issue like this without some background about the media and the workflow you used as you worked on the project. Let us know any details you may have and I hope we can help you. 

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
May 10, 2023

Thank you for reaching out! I answered the questions as best I could.

 

There's lots of clips in my project, it's an hour long timeline.

As far as types, anything you can think of, .mxf, footage from at least 2010, both phone video/photos to sony FX6 camera, etc.

There are no screen captures as far as I know. The photos are mostly phone photos or downloads from instagram, barely 1080p and some are professional. The project has only been worked on in 2023 version and has been updated to 2023.2. Not a lot of effects applied, some light color correction, few audio filters. Mostly, de-click.

Participating Frequently
May 10, 2023

You mention phone video.  Not sure if it's still an issue, but premiere has had serious issues with variable frame files and afaik, all smartphone video is variable frame rate.  Unfortunately, the problem manifests in unpredictable ways and does not always cause problems. 

Here's how to diagnose and solve/workaround the problem
use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y


Thank you Michael, I will try this and let you know the results. 

Peru Bob
Community Expert
Community Expert
May 9, 2023

Try creating a new project and import the old one into it.

Participating Frequently
May 9, 2023

Yes, tried that. Unfortunately, it didn't work. Seems to be stabalizing around 150GB...is this normal?

Peru Bob
Community Expert
Community Expert
May 9, 2023

No, that is not normal.

Peru Bob
Community Expert
Community Expert
May 9, 2023
quote

the memory usage will grow to be as much as 100GB.


By @Morgan29803041oxel

 

If you mean hard drive space, and not memory (RAM), then 100 GB may very well be normal.

Participating Frequently
May 9, 2023

I believe this is referring to RAM? I'm not sure.

Peru Bob
Community Expert
Community Expert
May 9, 2023

Yes, that is RAM.