Premiere Pro using too much memory

[TAPE Production]

Hello. I have problem with Premiere Pro (v 22.0.0 Build 169) on my MacBook Pro M1 with 16GB RAM.

After 30 minutes of work Premiere Pro crashes and consumes all of my memory. In setting I have set Optimize rendering for memory and allowed maximum 13 GB of RAM for Premiere Pro. 

However, Premiere Pro uses more memory, often 50-60 GB. So MacBook is swapping all memory from SSD. Any solutions?

  

[Jeff Bugbee]

Are you running the M1 version or Intel version?

[TAPE Production]

Hello Jeff. Thank you very much for your answer. I am sure I am using M1 version. 

In Activity monitor it show Apple CPU. See picture bellow. Or is it any other way to check what version am I running? 

[zvimoss]

Im experiencing the same issues on my M1 iMac 24" with identical premiere settings on both the 2021 and 2022 versions.

This has been happening since June and hasn't been fixed. 

[TAPE Production]

I tried to install Premiere Pro - BETA version. And in Beta is memory usage allright. In iddle Beta version uses 3,38 GB of memory. During playing playback it is about 7 GB of memory, during render (4K 4.2.2 10bit 60 sec footage) 13 GB (which is set in settings). After render, memory usage skip to 3,38GB. 

Adobe, please fix this in full release! 

[TheBreeze21]

I'm curious of you are using A7siii footage when experiencing this issue? Just trying to find commonalities to others having this issue

[defaultpnevyz77xnqs]

I am experiencing the same with the A7siii.

[TheBreeze21]

I am having this same issue on my Intel MacBook Pro. Memory increases randomly after an hour of so if editing, then starts using swap and eventually tunning out of application memory. This issue is unnerving. A7siii footage, Dropbox and Google drive are not running in background. Adobe Case ADB-22937837-L9X8 CRM:03988000005050

[Kartika Rawat]

Hi there! Sorry to hear that. Can you try increasing the amount of memory that the operating system uses to achieve a 50% balance between Adobe and other applications/OS? and then restart Premiere Pro.

Let us know how it goes.

Thanks,

Kartika

[mark24419806uulc]

Did you ever find a solution for this, Tape Production? I'm having  the same exact issue with premiere pro 2020 on apple M1 Monterey 

[TheBreeze21]

In my case, it was a corrupt preference setting that kept getting synced down using Adobe Sync. Once I turned this off in adobe preferences (workspaces, preference sync etc) and cleared out all settings related to Premiere, it worked without issues. Here are the notes I took of all the locations these preferences live. Delete them all and reboot, then reload Premiere and you should be all set! Good luck.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Adobe extensions path (delete extensions)

/Library/Application Support/Adobe/CEP/extensions

/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore

Shft + Option to clear plugin cache

Setting Preferences

https://helpx.adobe.com/in/premiere-pro/using/preferences.html

Click on finder

Click on Go->Go to folder

Type ~/Library

Preferences->Adobe->Premiere Pro

Rename Premiere Pro to Premiere Pro.old  

Documents->Adobe->Premiere Pro

Rename Premiere Pro to Premiere Pro.old

Library->Application Support->Adobe->Common->Plugins->7.0->MediaCore

Library/caches/Adobe 

Library/Preference

Library Audio Plugins

[Kevin-Monahan]

Hi TheBreeze21,

Thank you for detailing how you terminated the problem you had with soaring memory. I have heard that Creative Cloud re-syncing bad preferences might be causing problems for at least one other user. I see a little weirdness along these lines with specific personal projects I am working on. I'll try your steps to see if my issue might resolve too. If so, I'll certainly file a bug on your behalf. 

Thanks again,

Kevin

[TheBreeze21]

No Problem Kevin, I believe a bug has been filed already. I've been working closely with Matt and Fergus (the engineers at Adobe) and also provided them with the corrupt settings under "Documents/Adobe" that were being synced back down to the computer causing issues. The weird thing is I cannot sync up the good settings, it won't take them, so I just leave them off for now as everything is working much better now. Good luck.

P.S. the folder locations above are where you want to remove any files/preferences so basically you can start from scratch without any corrupt settings. 

[Kevin-Monahan]

Thanks for letting me know, TheBreeze21. Do you have more than one login for Creative Cloud? Do they use the same email address? I have that setup and think it is what may be at the heart of my problem. I'll keep looking at this too.

Thanks,
Kevin

[TheBreeze21]

Hey Kevin, that's an interesting observation. It's just one login I'm using to access creative cloud and to sync the settings currently. However, in the past I have used a different account (a few years back) but, for the last couple of years, I've been on the same account. I'm wondering if something could have happened between switching account sync settings at some point. I can't recall when exactly the issue started, but it only seems to be a year ago. I've tested this issue on brand new installs of OS's (Monterey, Catalina etc). The memory leak issue only starts when the sync settings (including preferences, workspace settings etc) get synced down. Within an hour of editing, I look into the activity monitor and it's over 30gb+ memory usage for Premiere and increases until the out-of-application memory message comes up. Once I deleted everything out on my Monterey machine (including all files listed in the location above) the issue stopped. I also stopped the sync and manually set the workspace settings and preferences again. I now have no issues. It's surely a corrupt preference or workspace setting that causes this issue. It was maddening to try to troubleshoot and figure out where this was coming from (and try to get my work done). But after many hours, I was able to narrow it down to that. I know of a decent number of people mentioning this memory issue (only on macs typically), however, they just ignore it by quitting Premiere and re-opening it, which does temporarily resolve the issue (for an hour or so). They just live it, it's not a big issue to many people (but was to me! lol.) I am so much happier without this memory creeping up!

[ScottyEdits13]

Trying to fallow your steps but In my library I don't have a CEP folder or Plug-ins folder running 22.5 on Monterey 12.5.1 

[Jeff Bugbee]

Make sure you're looking in the User library, not the system library.

[ScottyEdits13]

Yes thats what I'm searching under just had a collegue check his Mac aswell, CEP folder does not exist. I don't have any plugins installed on my system perhaps thats why I don't have a Plug-ins folder.

[Jeff Bugbee]

Wait a minute, sorry, the CEP folder IS located in the System library, not the User library:

/Library/Application Support/Adobe/CEP/

This location does not exist for you?

[ScottyEdits13]

The only way for me to access library is to hold option under Go and choose library. Don't see any other options for library in Finder or when I search spot light. 

[Jeff Bugbee]

That takes you to the User libray. You need to go to the System library. 

Click Go, choose Go To Folder

type /Library/

press Return

Now navigate to Application Support/Adobe/CEP

[ScottyEdits13]

Thanks was able to find it, although Im very confused about this step below.

/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore 

Shft + Option to clear plugin cache

When I do this step nothing seems to happen when I hold shift and option or shift using plus sign and option.

 I renamed all the specified Premier Pro names to Premiere Pro.old after running adobe creative cloud cleaner. 

Guessing Im just suppose to delete the files on these paths? Wont this effect other things on the OS other than premiere pro?

Library->Application Support->Adobe->Common->Plugins->7.0->MediaCore

Library/caches/Adobe 

Library/Preference - I think you mean Preferences?

Library Audio Plugins

[TheBreeze21]

Hold those two keys down as you open premiere pro.

[ScottyEdits13]

Well this definetly seemed to stablize the ram issue, but I'm still expierencing very long render times. Its saying 2 hours to render a 1 minute 30 second graphic segment on a 1080 timeline with a color solid background and basic type writer mogrt. This is running in Rosetta mode with software only enabled I read in an article  Premiere is suppose to have 10x faster render times on the M1 while in software only mode. It did seem like it was exporting alot faster unitl it hit the graphic segment at the end and produced and unknown export error. When I go back into export the nested sequence by its self it gives me 2 hour long render time if I try to re-render the entire sequence I get the export error everytime. If I switch to accelerated graphics it gives me a render time of 5 hours. 

[ScottyEdits13]

While it seems to crash less Premiere Pro is still painfully slow taking over an hour to render a small change of position on a 4 min piece of video on a 1080 timeline and premiere pro is still using more memory than my 16gb M1 2021 MBP even has. I loathe this program so mucg now its so broken and nothing seems to work.