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geotav921
Participant
January 3, 2018
Question

Premiere Pro using up 700+% CPU on MacBook Pro 2016

  • January 3, 2018
  • 5 replies
  • 4740 views

Hello everyone

I'm in the middle of editing a feature film amongst other films and today when I've opened up Premiere Pro the MacBook Pro fans start up, which isn't usual.

I've checked out the Activity Monitor and it's saying that Premiere Pro is using over 700% CPU. How is this even possible?

I can't playback any footage smoothly at all. I've put the playback to 1/4 and I've even activated the tick box in the Info panel of the Application so that it opens in Low resolution but I'm still stuck with the loud fans and the non functioning Premiere Pro.

This has only recently happened and I'm not sure why.

I would love any help or suggestions please.

macOS Sierra

Version 10.12.6

MacBook Pro (15-inch, 2016)

Processor 2.9GHz Intel Core i7

Memory 16GB 2133MHz LPDDR3

Graphics Radeon Pro 460 4096MB

                Intel HD Graphics 530 1536MB

Adobe Premiere Pro CC 2017

I don't want to upgrade the Adobe software as last time I did this, there were a huge amount of bugs and it took weeks to fix them with the plug-ins which disrupted my work flow. I shall update the software after I've signed off the feature film so I need a fix in the meantime please.

Looking forward to hearing from you soon.

George

    This topic has been closed for replies.

    5 replies

    T
    TOWN MEDIA
    Participant
    September 16, 2021

    Did you ever resolve this?

    I've got a 2019 Mac bought in 2020 32GB RAM and having same issue. I hoped to edit native 4K and it struggles with HD. CPU runs at 1500%!

    B
    BarcaWin
    Participant
    October 14, 2021

    I am in the same place.  I took my mac to apple for them to look at it.  THey ran diagnostics, nothing.  Then they reinstalled the ios.  Same problem.

     

    2019 macbook pro 16"

    32gb ram

    i9 core

     

    700%-1500% CPU and the user % goes up to 80%.  Nothing else is running.

    zaitexspa
    zaitexspa
    Known Participant
    June 3, 2019

    Same issue with a macbook pro mid 2015. Anyone else in trouble that fixed it?

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    June 3, 2019

    zaitexspa,

    Sounds like a memory leak in your current project.

    Make a new project and import the old one into it.

    Let us know if it works.

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      shahbazmalik
      shahbazmalik
      Participant
      October 14, 2018

      I have a macbook pro with touchbar (!3inch) i5, 8gb ram. I was editing a video but when i was exporting the media, the cpu usage went to 700%+ and it did for consistent 10mins i guess until i got afraid and closed it. Has the damage been done to my cpu? i'm scared.

      Vidya Sagar
      Adobe Employee
      Vidya Sagar
      Adobe Employee
      January 5, 2018

      Hi George,

      Sorry for the issue. It can happen with bad permissions. Please follow the steps in this article & let us know the status: fixing permissions problem that impedes start of Adobe applications | Creative Cloud blog by Adobe

      Thanks,

      Vidya.

      G
      geotav921Author
      Participant
      January 5, 2018

      Hi Vidya

      Thank you very much for your reply. It's great to hear from someone.

      I've followed the recommendation in the link to change the Adobe Preference folder to Read & Write permission and it's already set to both Read & Write. I also think that has something to do with QuickTime rather than the CPU using 700+% for Premiere.

      Thank you so much for trying though and it's a good start.

      I'm happy to send any further details if you need any. I'm just not sure what to send to help this issue.

      Thank you again.

      Looking forward to hearing from anyone soon.

      All the best

      George

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      January 5, 2018

      Hi George,

      Thanks for trying. I do a deep reset of folder permissions and not only with prefs. Here's my take: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)

      Can you try that?

      Thanks,

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      G
      geotav921Author
      Participant
      January 4, 2018

      Does anyone have any ideas?

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