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Premiere Pro v 22.2 not opening in Windows 11

New Here ,
Mar 24, 2022 Mar 24, 2022

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I updated my Adobe apps a few days ago and I have not been able to access Premiere Pro and Premiere Rush. I have intel core i7 10th gen, Nvidia GeForce RTX 2070, double checked all hardware requirements. updated all drivers, checked everything and nothing helped. I tried to open the app as an administrator and it gave me an error MSVCR110.dll not found. I installed that, updated Visual C++ tools, but nothing.

I also tried Adobe Creative cloud tool, but was noy able to access the log as it is zxp file which didn't open.

 

I tried the updated version of PP on my friend's Macbook and there it worked.

I would really appreciate some help. Thanks

 

Screenshot (6).png

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Crash , Error or problem , Hardware or GPU

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New Here ,
Mar 24, 2022 Mar 24, 2022

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I meant Adobe Creative Cloud Cleaner* tool

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Adobe Employee ,
Mar 25, 2022 Mar 25, 2022

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Hi Rupinder,

Sorry about this. Try this: reinstall runtimes. If that does not work, reinstall Windows. Sorry about this!

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Expert ,
Mar 25, 2022 Mar 25, 2022

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