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Andreru
Participant
January 12, 2023
Question

premiere pro v23

  • January 12, 2023
  • 2 replies
  • 322 views

Buenos días, desde el 1 de diciembre empecé a tener problemas con Premiere pro v.23, estoy editando un video y de pronto el programa se traba y los espacios de trabajo empiezan a verse negros y no deja trabajar mas, hay que cerrar el programa y volverlo a abrir para volver a trabajar,  Mi computador tiene una memoria RAM de 32 GB y un disco duro de 1 Tb y la memoria gráfica es nvidia ultima generación. Me pueden ayudar gracias.

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2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
January 18, 2023

Try a clean installation of the 517.40 Studio Driver (NOT the Game Driver)

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
January 18, 2023

Hey Andreru,

 

Welcome to the community! This shouldn't be happening. Could you confirm the exact version of Premiere Pro (Here's how to check)? Let us know which GPU and CPU you're using. If possible, please share a screen recording of the issue, it will help us better understand the problem.

 

Thanks,

Ishan

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