Premiere pro white screen

[migpng]

Hello, so I have started using the free trial of premiere and I've noticed that most files when imported into premiere will open as a white screen. no video only audio. usually the way I fix it is by uninstalling and installing. but that only works half of the time..... 

If anyone knows anything about this please let me know

[John T Smith]

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver https://www.amd.com/en/support
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version