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Inspiring
June 6, 2017
Answered

Premiere Pro wont play sound through headphones

  • June 6, 2017
  • 8 replies
  • 154634 views

hi

im having trouble getting premiere to play any kind of audio through a pair of regular earphones plugged into the earphone jack on the computer. every other program will play sound through the earphones which makes me think its not the computer or the earphones but a setting problem on premiere. is there something i need to change so that i can get it playing through some ear buds?

Correct answer Kevin-Monahan

This should be fixed in 14.1. If it is not fixed in 14.1 for you, please let me know and I'll let the team know.


For those that have filed a bug or feature request for the last several years, I wanted to thank you. It's been quite a grind, but as a community, we finally got it done.

Sometimes it's those long, hard fought battles that are the most satisfying when we finally prevail!

Kevin

8 replies

Participant
August 8, 2021

SAME, Solved!

Easy:  in Premiere Pro click EDIT/PREFERENSES/AUDIO HARDWARE

make sure Device Class is MME and Set your "Device Input" to "NO INPUT"

Now try playing clip again.

Worked for me!!

Good luck

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity ManagerCorrect answer
Community Manager
April 21, 2020

This should be fixed in 14.1. If it is not fixed in 14.1 for you, please let me know and I'll let the team know.


For those that have filed a bug or feature request for the last several years, I wanted to thank you. It's been quite a grind, but as a community, we finally got it done.

Sometimes it's those long, hard fought battles that are the most satisfying when we finally prevail!

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Participant
April 27, 2020

I just updated to 14.1 and I still have to manually select my headphones if I want to use them. The computer is a 2019 MacBook Pro running macOS Catalina 10.15.4.

Participant
September 22, 2019

I am having same problem in Lightroom - slideshow music wont play though the headphones jack - cant see anywhere to alter prefrences - can you help? thanks

Carpishere
Participant
September 13, 2019

Thanks for the post. Just encourted this problem and now it's resolved

Participant
March 4, 2019

I have had this issue with a pair of bluetooth headphones. They work fine with everything except Premiere. I have found that if I set the Audio Input to "No Input", that can solve the problem. Might be specific to my headphones (which do have a built-in mic) but this fix could be useful to others.

Participant
April 7, 2020

This was the immediate fix to get sound to Airpods while using Premiere Pro 2020 on a 2016 MacBook Pro.

Cheers brandonp48686543!

Participant
January 22, 2019

After doing that, just make sure adobe premiere pro is open then do the following,

right click on the volume " icon " in windows, click " open volume mixer "

you will find premiere icon there, just make sure the volume is not MUTED.

This worked for me.

Participant
September 18, 2019
Thank you, sir! You are a genius - you finally solved my problem!
peytonb83062196
Participant
December 22, 2018

I didn’t have to do this before I used premiere pro for a few years now but recently with my new Mac I have to manually select headphones in preferences if I want to listen to my work without the whole room hearing and then if I don’t have them plugged in it says there’s an error with the audio output?

Participant
November 13, 2019

Hi ! I have the exact same problem. I used to work with Premiere pro & After effects on a windows and on a macbook ans I had no issue like this one. I bought a macbook pro 2 weeks ago and I struggle with this problem. I work in an open space and my co-worker regularly come to see my work, so it's annoying if I have to change the setting every time I want to let people listen or not... 

I hope you found a solution ! If anyone can help, thanks a lot.

jasontcox
Inspiring
June 6, 2017

Have you gone to the application Preferences and checked Audio Hardware settings? Check what Default Output is set to! You can get there by going to

Mac: Premiere Pro (menu) -> Preferences -> Audio Hardware

Windows: Edit (menu) -> Preferences -> Audio Hardware

Inspiring
June 6, 2017

yes and the fact that i had to plug them into the speaker jack instead of the jack on the front of the computer.