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Impalaboy
Impalaboy
Inspiring
July 17, 2018
Question

Premiere Pro Workspaces STILL not working

  • July 17, 2018
  • 14 replies
  • 22936 views

This morning I updated to Version 12.1.2 (Build 69) hoping that the problem with my Workspaces would be fixed but it wasn't.

When I arrange my windows the way I like them, I go Workspaces --> Save As New Workspace, title and save it. But when I close Premiere and re-open a project, the windows are not where I saved them. If I go to Workspaces --> and select the new one I just saved, nothing changes!

This was a problem before today's update and continues to be a problem despite this from Adobe's list of Bug Fixes in the new version: "Workspaces save now correctly with the project"

I have been putting up with this issue hoping it would be fixed in the next update but sadly it was not.

Any suggestions?

macOS

High Sierra - Version 10.13.5

2.7 GHz 12-Core Intel Xeon E5

64 GB 1866 MHz DDR3

AMD FirePro D700 6144 MB

      This topic has been closed for replies.

      14 replies

      Paulmp.photo
      Paulmp.photo
      Participating Frequently
      June 4, 2020

      I finally figured out a fix! Under "Window > Workspaces" Untick "Import Workspace from Projects"... it worked for me anyway.

      R Neil Haugen
      R Neil Haugen
      Legend
      June 4, 2020

      Well, yes ... you can't expect to keep your workspaces the same if you tell Premiere to always import them from projects. Making sure that is not checked is a basic step to keeping a consistent set of workspaces.

       

      Neil

      Everyone's mileage always varies ...
      S
      stevens39847187
      Inspiring
      June 28, 2020

      It's hard to believe that complaints about saving workspaces has been going on for THREE YEARS.  Aren't you guys at Adobe reading these posts??  Consider how much time your subscribers waste trying to configure their workspaces with each new project, and sometimes during a project.  You should be ashamed of yourselves.

        P
        PVP_Action
        Inspiring
        February 25, 2020

        I've updated to the lasted Adobe Premiere Pro on my Mac Pro and I'm getting similar issues with saving my workspace.  If I make changes to my workspace and save it they will "not" keep when opening a new project.  If I open a project that I've made the workspace changes too they will keep.  It's only when opening a new project that I have to adjust my workspace to my liking. 

        A
        Anonymous
        December 10, 2019

        I've tried all the of the troubleshooting recommendations and I'm still having the same problem with the workspaces. My custom workspaces do not open to the saved positions. The  project panel always goes to the top right position. Regardless of where I save it. Adobe has been no help to me.

          S
          StephaneA_AfterEffects
          Known Participant
          December 28, 2019

          Same thing here. I am not able to get back saved workspaces.

           

          Impalaboy
          ImpalaboyAuthor
          Inspiring
          September 12, 2019

          It's good to see Adobe is working on the important things...such as creating new message boards. Whew, we could hardly get our work done with the disaster that was the old boards.

           

          I wonder where they'll focus their attention next...

          A
          Anonymous
          December 10, 2019

          I've tried all the of the troubleshooting recommendations and I'm still having the same problem with the workspaces. My custom workspaces do not open to the saved positions. The  project panel always goes to the top right position. Regardless of where I save it. Adobe has been no help to me.

            Lukas.Schroeder
            Lukas.Schroeder
            Participant
            January 8, 2020

            same issue here, the projects bin always goes to the right and top most square/panel.

            In these pictures you can see how my premiere starts up, with the project/media panel on the right - and how it should be on the top left. So far no troubleshooting in this thread has worked. Honestly not surprised there hasn't been much or any effort towards this with the amount of other bugs that Premiere has. Going to be paying a visit to my pals over at Blackmagic and Davinci soon enough.

              D
              davidh45788218
              Participating Frequently
              July 11, 2019

              Is there anywhere on this forum where Adobe has acknowledged the bug on their side? I remember reading that somewhere. I really hope they have this on the list so my project panel doesn't keep opening in random places. I open a lot of projects and it becomes a mess.

              R Neil Haugen
              R Neil Haugen
              Legend
              July 11, 2019

              There were a couple (of the many) threads where it was formally acknowledged by engineers. And is in the list for the next update.

              Which we is all awaitin' rather eagerly ...

              Neil

              Everyone's mileage always varies ...
              M
              mikem18004724
              Participating Frequently
              June 14, 2019

              Similar problems here.

              Latest versions of Premiere and Mojave OS.

              Saved workspaces end up jumbled, project panel displays different metadata than what I had set it at, etc. This is enormously frustrating when sitting with a client, stopping to dig around and look for things that aren't where I expect them to be. Once I reset my space the way I want, I can fly around Premiere very productively, but it is super frustrating to have to redo this Every. Single. Time.

                Lukas.Schroeder
                Lukas.Schroeder
                Participant
                June 4, 2019

                personally on the latest OSX and Premiere as of now. I have one workspace that I always use called "main space"

                I only recently (last couple months) started having this issue where i would open up a project and my workspace would be jumbled. typically just one panel is combined with another, or in a different spot than i saved it as a few hours/days/minutes previous. resetting to the save layout does nothing. even when i arrange everything back to how I like it, and save changes to the workspace, it will still jumble and mess up. Its not every time but its becoming more and more of a regular thing...

                R Neil Haugen
                R Neil Haugen
                Legend
                June 4, 2019

                It's an acknowledged issue, and ... hoping for a bug fix for this whenever they release the next patch.

                Neil

                Everyone's mileage always varies ...
                Impalaboy
                ImpalaboyAuthor
                Inspiring
                June 6, 2019

                Yawn...we've heard this before. It's been a known issue for nearly a year.

                douglasm55880426
                douglasm55880426
                Participant
                April 13, 2019

                I too can not save a workspace.  I have to rearrange the panels every time I start a new project.  PLEASE correct this. Working on PC Windows 10 all up to date.  Using version 13.1.0 Premiere Pro CC

                  Ann Bens
                  Community Expert
                  Ann BensCommunity Expert
                  Community Expert
                  April 13, 2019

                  Try this:

                  FAQ: How to fix workspace related issues in Pre... | Adobe Community

                  douglasm55880426
                  douglasm55880426
                  Participant
                  April 13, 2019

                  This worked, thank you!

                    Mo Moolla
                    Mo Moolla
                    Legend
                    April 4, 2019

                    Yup the workspaces still do not work. Seems to be a weirs glitch that affects some users and works properly for others.

                    A
                    ah_photo
                    Legend
                    April 3, 2019

                    I literally came to the forums to follow-up on this issue for 13.1's release. This is really disheartening to hear.

                    I (like many others) have been trouble maintaining custom workspaces in Premiere, I want to say since roughly the feature to marry workspaces to projects came out. It's been several major builds with this issue. I don't know if the installation of that project-based workspaces feature combined with how preferences are saved in a local vs "cloud" partition in our Preferences folder, but something is failing to work. What I've noticed is:

                    • If one of the 'default' workspaces doesn't exist (renamed or deleted), Premiere remakes them upon next load up every time.
                    • My "workspace configuration" (if workspaces are in top bar, overflow, hidden) is not saved after closing Premiere.
                    • New workspaces that do not have a 'default' name get thrown into overflow next time I boot up Premiere, even if I save it to the top bar.
                    • Sometimes, upon loading a project even some workspace related elements don't get restored properly. (ex. some tabs are in the wrong order, or my project bins are in thumbnail view as opposed to list view)

                    Admittedly I haven't installed 13.1 yet at home (thankfully at work we're still running 9.1 where the issue doesn't exist), so I guess I'll still have to check to see if it definitely isn't fixed. Is everyone else experiencing the same issues?

                    I have reset preferences, reinstalled Premiere you name it. I even have project-based workspaces turned off. I am just convinced that workspaces do not work anymore, and it really needs to be addressed. I get it, I can still do my work regardless, but it's frustrating to not configure my workspaces the way I want to fit my workflow.

                    R Neil Haugen
                    R Neil Haugen
                    Legend
                    April 3, 2019

                    I've no problems with the workspaces on my Win10 machine, though I did for a couple days with last fall's release.

                    I would suggest using the Adobe CC Cleaner Tool if you haven't already. Use it to do both the uninstall and the removal of all stray bits of Premiere, then reboot your machine. Download/install Pr again. Which is what I did to get rid of the issue last fall. It did take a second application of the CC Cleaner tool. But it takes around 10 minutes to do the whole job.

                    You might want to go to the User Preferences location/s to copy those files elsewhere on your machine, so you can reinstall custom keyboard layouts and such.

                    Neil

                    Adobe CC Cleaner Tool: https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

                    User Preferences Location/Setting/Use: https://helpx.adobe.com/premiere-pro/using/preferences.html

                    Everyone's mileage always varies ...
                    A
                    ah_photo
                    Legend
                    April 3, 2019

                    I modify a couple of the original spaces, create a couple ... and rename them. I use the same workspaces so I do not have 'import workspaces from project' "on".

                    I sync up to the Cloud when I make changes in settings such as workspaces and keyboard shortcuts. A couple times I've downloaded them from the cloud.

                    And I understand the frustration with something like this. I've been through situations in the past where a bug hit me such that I couldn't use the 'newest' version for something like six months before it got fixed.

                    And I've had several things fixed by their "Cleaner Tool" over the years. A couple times, fixed in one go. A couple other times, it took repeated application. And, I found ... if you uninstall Pr before running the Cleaner ... you might as well not run it at all.

                    It only works for me when I simply use the Cleaner tool to do the uninstall/removal-of-bits.

                    Neil


                    I appreciate the information.

                    It's bizarre, because my working conditions are similar. I modify some of the originals, delete some, and then have some of my own with new names.

                    I'll give 13.1 some time and see how things go. I've been able to get by even without the most ideal workspace setup...but if I un into more or worse problems, I might give the cleaner another go...keeping in mind what you said about uninstalling it completely with Cleaner.

                    Cheers!

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