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David125_ITA
Participant
December 29, 2023
Question

Premiere Reboots PC only with 64GB Ram, how to fix?

  • December 29, 2023
  • 3 replies
  • 634 views

A very strange fact, my Premiere 24.1, crashes usually as soos as I press the "Export" button, but sometimes also in other moments.

I got 4x16GB DDR4 3600Mhz RAM modules

Removed 2, Premiere works flawless.

"Nice!" I think, I just got a defective ram module! So I remove the "good two" and install the others two and....work flawless too 😐

Re-install all four modules...load a project...export video...BOOM, reboot.

Don't know what to think....is there something that I must do to make the program compatible with all 64GB of RAM installed? I'm going crazy

p.s. I tested all 4 ram modules with memtest86 and no errors were found.

 

Thanks

    This topic has been closed for replies.

    3 replies

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    December 29, 2023

    Instead of removing the sticks lower the speed in the bios.

    I used to have the same issue.

      D
      David125_ITAAuthor
      Participant
      December 29, 2023

      I'm using the at the standard speed...not overclocked or some...

      MyerPj
      Community Expert
      MyerPjCommunity Expert
      Community Expert
      December 29, 2023

      Well, just try the lower speed, like 3200. I'm with 64gb and all is well.

      R Neil Haugen
      R Neil Haugen
      Legend
      December 29, 2023

      I'm running 128GB of RAM also, without issue. I think something needs attention in your system. Maybe a bios thing or something. @RjL190365 might have an idea.

      Everyone's mileage always varies ...
      D
      David125_ITAAuthor
      Participant
      December 29, 2023

      updated the bios to the last version, dunno what to do more 😞

      Richard van den Boogaard
      Community Expert
      Richard van den BoogaardCommunity Expert
      Community Expert
      December 29, 2023

      I have 128 GB of much older RAM installed and it has been working flawlessly since 2017... are you sure your motherboard supports this type of RAM in sets of four?

        D
        David125_ITAAuthor
        Participant
        December 29, 2023

        yes sure...I use many others applications and games and I NEVER got a problem!
        mobo is a MSI Z590 Gaming Plus

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