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Premiere v22 beach ball with every click.

Forum|Forum|4 years ago
November 1, 2021
3 replies
2376 views

Anybody else seeing the beach ball with every click they make? Trashed preferences on open and have restarted multiple times. Any suggestions?

Performance

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Correct answer Jeff Bellune

Not here. Big Sur 11.6 on a 2019 MBP.

Recent projects (finished ones!) converted, opened and located media exactly as expected.

NB: With a new update or new installation on macOS, it can literally take Pr up to 5 *minutes* to fully launch!

If you've waited your 5 minutes with no joy, try this:

Launch Pr from a shortcut (Dock, Launchpad, Desktop) while holding down the Shift+Opt keys. Opt resets prefs and Shift clears plugin cache.
Keep the keys pressed until the main program window appears.
Before trying to open any project or starting a new one, go to Preferences>Media Cache and delete *all* your media cache files.
Now try opening a project or starting a new one.

V

videomc74

Inspiring

I'm having the same issue- beach ball on every mouse click. I can shift restart Premiere and trash preferences, disable 3rd party plugins, etc. Works fine for 30 min or so and then same issue. Constant restarts just to get through a project. I think it "may" have to do with the video codecs being used. It started after a project using 4K Long GOP files from a Canon C70. Experience it as well with 4K footage from FX6 and FX3.

Macbook Pro M1 Max.

OS Ventura 13.6.

64GB RAM

Premiere V24.1

Media drives are external SanDisk Extreme SSDs

Peru Bob

Community Expert

@videomc74

Try proxies:
https://creativecloud.adobe.com/learn/premiere-pro/web/proxy-media

V

videomc74

Inspiring

Meant to include that there's no difference whether using proxies or not. Performance is exactly the same whether proxies are toggled on or off.

acallens1

Participating Frequently

Having the same problem here and I've got a top tier graphics card + maxxed out ram.... Was working fine last week, now ever 2-3 clicks I get a beach ball for about 30 seconds and quitting takes about three minutes.

A

Azita Ayagh

Participant

Same problem here. Every click, I have to wait 5-10 seconds. Help!!

Jeff BelluneCorrect answer

Legend

Not here. Big Sur 11.6 on a 2019 MBP.

Recent projects (finished ones!) converted, opened and located media exactly as expected.

NB: With a new update or new installation on macOS, it can literally take Pr up to 5 *minutes* to fully launch!

If you've waited your 5 minutes with no joy, try this:

Launch Pr from a shortcut (Dock, Launchpad, Desktop) while holding down the Shift+Opt keys. Opt resets prefs and Shift clears plugin cache.
Keep the keys pressed until the main program window appears.
Before trying to open any project or starting a new one, go to Preferences>Media Cache and delete *all* your media cache files.
Now try opening a project or starting a new one.

D

dearthshouseAuthor

Participating Frequently

Thank you, didn't know about shift on opening. Working fine know!

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