Premiere v25.0 does not start

Question

Premiere v25.0 does not start for me. It shows the splash screen, then after the splash screen it just never loads the Program. In the task manager I can see a background process with the Premiere logo, but no name that's sitting at ~750MB and 0% CPU.

Trying to start Premiere again does not show the splash screen, unless I kill that "ghost" process mentioned above.

I tried resetting all settings by deleteing the user profile, also disabled plugins from loading by using Shift on startup. I also tried reinstalling Premiere and updated to the latest GPU drivers. No change.

System: Threadripper 3960x and RTX 3090. Windows 10, latest updates.

Christian Leibig · Accepted Answer

Alright, so just deleting the 25.0 Folder in Documents\Adobe\Premiere Pro did not work, but resetting app preferences through the shift-startup did. Not sure what else this method resets compared to the other way of deleteing preferences, but now I can use Premiere 25.0.

Christian Leibig · Answer

So earlier today I was running into this problem again and had to delete the file "Adobe Premiere Pro Prefs" for Premiere to start again. Every time I restored it Premiere would not load as described in my first post. After setting up everything fresh I then decided to try the old preferences file one more time, and this time it worked? Extremely weird behavior and I'll keep looking into it if it happens again. So far I'm reluctant to actually call it solved...

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