Premiere will not export to Encoder

Question

I can' t seem to export to queue from premiere to Encoder.. i get error message that Media Encoder is not installed .. not only is it installed, it is also open ... I can import from encoder, though it takes forever .. but can't export from premier to encoder ... I can't seem to find any information or fixes any where online .. nor am i able to find Tech Help on adobe like the old days ... Paying more for Adobe software with less support!

Does anyone have a fix?

R Neil Haugen · Accepted Answer

I don't understand .. i thought the whole point of CC is that the software is updated regularly .. since i installed both programs at the same time and regularly update when the system asks . shouldn't Adobe have adjusted this themselves .. why would my premiere be 2018 and my encoder 2017 ???

That CC Desktop App is mortal ... like all computer systems/apps ... never assume anything on or of a computer is perfect.

Never assume an auto-save setup will save your bacon, as under perfect conditions it will fry you totally. Save manually, do Save-as iterative and keep working the new project file, and Save a Copy to other locations.

Never assume your video drivers are up to date. Weekly, go to your GPU manufacturer's site and check latest driver for your GPU against the one installed on your machine.

Never assume your program, CC or otherwise, is updated ... check against the manufacturer's website.

Basic Computer 101.

vidv30699923 · Answer

I am using Adobe creative cloud and all my apps are 2018

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded