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Participating Frequently
April 29, 2020
Question

Premiere won't export my audio

  • April 29, 2020
  • 3 replies
  • 1460 views

So I’m helping a friend of mine edit a music video for a cover he made, I’m working with various clips, transitions, text effects and various audio clips, both mono and stereo. In the early stages, when I had nothing but the intro in the timeline I exported the video to see if the text effect looked good, said render had the two mono clips and it worked just fine. Fast forward to today, I’m halfway trough the song and I’ve imported the .wav (the master audio in stereo) and I have a lot of footage and transitions. Anyways, I was trying to see how another effect would look like in which I gradually slowed down a video clip until it was paused, and I exported the specific part where the effect was used, surprise surprise the .mp4 that comes out has no audio. I’ve already tried watching it on another device, exporting again, restarting, I’ve used the song in another project and when I export it, it comes out fine, so I know it’s not the .wav file, I checked all boxes are ticked and that the audio layer isn’t muted. I appreciate if any of you knows what is going on. I can give more details if I missed something. Thank you very much Edit: I also dragged the .mp4 result back into premiere and it shows audio in the timeline and sounds like it I should, it just won’t play in anything that is not premiere.

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3 replies

Ann Bens
Community Expert
Community Expert
April 29, 2020

I would go for AAC audio instead of mpeg.

Participating Frequently
April 29, 2020

Will do. Thanks

 

Ann Bens
Community Expert
Community Expert
April 29, 2020

Post screenshot timeline and export settings.

Participating Frequently
April 29, 2020

Thank you very much for your help.

Community Expert
April 29, 2020

The obvious Variable Framerate in this sequence makes my eye twitch, but if you're not having issues with the video playback then it's probably okay. Your bitrate is very high for a 1920x1080 video. You should be looking at more like 10-20 Mbps, so you're almost 10-15x that. That leads me to wonder what your h264 Level and Profile settings are (further down in the export window and not seen in your pictures.) If your profile and levels are too high (which opens up those higher bitrates) then your video isn't going to be compatible in certain video players.

Community Expert
April 29, 2020

Could you Dropbox a short sample of the faulty video.

Participating Frequently
April 29, 2020

https://1drv.ms/u/s!Ahe5Mg-r6dhQlmJxuTNghnwbPq4b?e=sE6m1i

In here you´ll find two failed exports as well as the one that came out fine and the project file. Thank you!