Premiere Won't Export

[Jon22524026lfu4]

I'm at my wit's end - I can't get Premiere to export without quitting. I've tried different codecs, different save locations, unistalling and reinstalling Premiere...nothing is working. Here are my settings; I'm trying to export a file that is 2:30 minutes long, so it shouldn't be a heavy lift. I've rebuilt the file to see if there was some mysterious gremlin in the original file and it still won't export. I don't see any error messages anywhere.

Please help. I'm running a Macbook Pro with Sonoma 14.5 and roughly 50gb of free memory; have been trying to save to an external SSD with 700gb of free space.

[John V Knowles]

Hi! Sorry you're having issues. What version of Premiere is this?

There's noting odd about your setup -- other than you have an odd frame size. Any particular reason for the 2688 x 1512?

[Jon22524026lfu4]

This is version 24.5 the latest update.
What would you recommend the frame size be?

[John V Knowles]

Well, that depends on where it's going and also what the aspect ratio was of your original footage. Typically, most (but not all) video is 16:9, so at an HD size that's 1920x1080. At UltraHD that's 3140x2860, etc. etc. Social media outputs can be vertical (9:16), square or a rectangle (4:5). So what's in your sequence and where are you posting it?

[Jon22524026lfu4]

Thanks for the replies, John. Mostly going on Youtube - will the aspect ratio have anything to do with the failure to export? I feel like I've tried everything and nothing seems to work.

[John V Knowles]

If I'm wearing my detective hat, it's the one thing that sticks out as being unconventional. And some codecs actually have size or aspect ratio limitations I believe.

Try this: make a duplicate of your sequence, open the sequence settings and change it to 1920x1080. The footage may get squashed but don't worry about that. Just make a 1920x1080 sequence and try to export it.

[Ann Bens]

I second this: resolution is odd, Prores might not even support this. IMO, it is better to use a more standard height and width.

[Jon22524026lfu4]

Did as you suggested and it crashed. Tried twice with no luck. 😞

[John V Knowles]

Okay, so something else is going on.

1. Look for the Console application/utility on your Mac. Open it to find the crash report for Premiere. Or if you get the "Unexpectedly Quit" dialogue box then there should be a button to view the Crash Report. We need to look at that.
2. Are you using any plugins or effects in your sequence?
3. What codec is your source footage?

[Jon22524026lfu4]

1. Tried to attach the crash remport but .dmp files aren't supported in this forum; I don't know what utility to open it in order to read it.
2. No plugins or effects on this rebuild, just the raw footage.

3. It's braw footage from my Blackmagic 4k camera. I re-downloaded the Blackmagic Raw plugin earlier today in case there was an update to it or something.

Thanks!

[Jon22524026lfu4]

Not sure if I accessed the crash report correctly but does this help?

2024-07-23T00:41:13.873720Z: t=103: info: log: start logger (setLogger.logger.cpp.43)
2024-07-23T00:41:13.874726Z: t=103: info: session: initialize session: sdk-version=1.41.0+20240103 session-guid=bf567103-63e2-466c-bab0-79a78d9c678a (Session.session.cpp.472)
2024-07-23T00:41:13.874761Z: t=103: warn: types: unknown source category: UNKNOWN defaulting to UNKNOWN (sourceCategoryFromString.core_types.cpp.153)
2024-07-23T00:41:13.874863Z: t=103: info: api: End setIngestConfig: configGuid=ebddfd47-a5a8-454b-af9d-42d7cfc06d27 project=ccdiag-mac-service apiKey=ccdiag-mac-service (operator().dunamis.cpp.270)
2024-07-23T00:41:13.874951Z: t=103: info: api: Begin ingest start for config=ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (operator().ingest.cpp.62)
2024-07-23T00:41:13.875322Z: t=103: info: fs: locked path=/Users/joycemerz/Library/Application Support/com.adobe.dunamis/ebddfd47-a5a8-454b-af9d-42d7cfc06d27/v1/0 (trylock.filesystem_apple.mm.162)
2024-07-23T00:41:13.875619Z: t=103: error: sysinfo: Failed to get hw.cpufrequency (getSysCtl.sysinfo_helper_apple.hpp.52)
2024-07-23T00:41:13.875708Z: t=103: error: sysinfo: Failed to get hw.cpufrequency (getSysCtl.sysinfo_helper_apple.hpp.52)
2024-07-23T00:41:13.876235Z: t=103: info: event.store: Loading eventstore: num_files=1 name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (loadEventStoreIfPresent.eventstore.cpp.199)
2024-07-23T00:41:13.876441Z: t=103: info: event.store: Loaded eventstore: num_events=2 name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (loadEventStoreIfPresent.eventstore.cpp.213)
2024-07-23T00:41:13.876454Z: t=103: info: pipeline: Open pipeline: num_events=2 name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (Pipeline.pipeline.cpp.152)
2024-07-23T00:41:13.876493Z: t=103: info: pipeline: Open pipeline: num_events=0 name=main.auth_invalid_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (Pipeline.pipeline.cpp.152)
2024-07-23T00:41:13.876523Z: t=103: info: pipeline: Open pipeline: num_events=0 name=main.auth_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (Pipeline.pipeline.cpp.152)
2024-07-23T00:41:13.876550Z: t=103: info: pipeline: Open pipeline: num_events=0 name=main.anon_invalid_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (Pipeline.pipeline.cpp.152)
2024-07-23T00:41:13.876573Z: t=103: info: pipeline: Open pipeline: num_events=0 name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (Pipeline.pipeline.cpp.152)
2024-07-23T00:41:13.876590Z: t=103: info: mpfqs: open name=main.multi_part_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (MPFQStore.mpfqstore.cpp.58)
2024-07-23T00:41:13.876602Z: t=103: info: orphaninstance: Initializing OrphanInstance (OrphanInstance.orphaninstance.cpp.49)
2024-07-23T00:41:13.876615Z: t=2903: info: orphaninstance: Starting new orphan instance (startNewInstance.orphaninstance.cpp.98)
2024-07-23T00:41:13.876626Z: t=103: info: sampler: Initializing Sampler (Sampler.sampler.cpp.37)
2024-07-23T00:41:13.876634Z: t=103: always: healthcheck: Initializing healthcheck (HealthCheck.healthcheck.cpp.44)
2024-07-23T00:41:13.876640Z: t=103: always: ingestinstance: Initializing IngestInstanceImpl (IngestInstanceImpl.ingestinstanceimpl.cpp.129)
2024-07-23T00:41:13.876706Z: t=103: info: sampler: Started Sampler (start.sampler.cpp.54)
2024-07-23T00:41:13.876749Z: t=103: info: ingestinstance: submit batch=1 kind=meta validate=-1 json={"event.workflow":"Lifecycle","event.subcategory":"Host","event.type":"success","event.subtype":"init","entity.config":{"guid":"ebddfd47-a5a8-454b-af9d-42d7cfc06d27"},"entity.debug":{"cache":{"0":{"namespace":"primary","meta":{"event":{"saved":{"success":2,"total":2}}}}}}} (submitEventInPipeline.ingestinstanceimpl.cpp.334)
2024-07-23T00:41:13.876757Z: t=1203: info: ingestinstance: Begin reportError: e=27 (reportError.ingestinstanceimpl.cpp.259)
2024-07-23T00:41:13.876770Z: t=2903: warn: fs: cannot lock: errno=35 path=/Users/joycemerz/Library/Application Support/com.adobe.dunamis/ebddfd47-a5a8-454b-af9d-42d7cfc06d27/v1/0 (trylock.filesystem_apple.mm.156)
2024-07-23T00:41:13.876775Z: t=1203: info: ingestinstance: End reportError: e=27 (reportError.ingestinstanceimpl.cpp.259)
2024-07-23T00:41:13.877232Z: t=103: info: event.store: pushed=1 balance=3 name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (push.eventstore.cpp.127)
2024-07-23T00:41:13.877242Z: t=103: info: api: End ingest start for config=ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (operator().ingest.cpp.62)
2024-07-23T00:41:13.878083Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=consumer.version val=24.0 (operator().ingest.cpp.109)
2024-07-23T00:41:13.878096Z: t=103: info: ingestinstance: In addCommonAttribute key=consumer.version value=24.0 (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878137Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=consumer.version val=24.0 (operator().ingest.cpp.109)
2024-07-23T00:41:13.878146Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=content.name val=Adobe Premiere Pro (operator().ingest.cpp.109)
2024-07-23T00:41:13.878152Z: t=103: info: ingestinstance: In addCommonAttribute key=content.name value=Adobe Premiere Pro (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878179Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=content.name val=Adobe Premiere Pro (operator().ingest.cpp.109)
2024-07-23T00:41:13.878186Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=custom.dva_id val=64aaa755-4f98-48f8-9d93-4871f7f3524b (operator().ingest.cpp.109)
2024-07-23T00:41:13.878192Z: t=103: info: ingestinstance: In addCommonAttribute key=custom.dva_id value=64aaa755-4f98-48f8-9d93-4871f7f3524b (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878221Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=custom.dva_id val=64aaa755-4f98-48f8-9d93-4871f7f3524b (operator().ingest.cpp.109)
2024-07-23T00:41:13.878226Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=custom.sapcode val=PPRO (operator().ingest.cpp.109)
2024-07-23T00:41:13.878231Z: t=103: info: ingestinstance: In addCommonAttribute key=custom.sapcode value=PPRO (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878261Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=custom.sapcode val=PPRO (operator().ingest.cpp.109)
2024-07-23T00:41:13.878267Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=event.category val=DESKTOP (operator().ingest.cpp.109)
2024-07-23T00:41:13.878271Z: t=103: info: ingestinstance: In addCommonAttribute key=event.category value=DESKTOP (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878300Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=event.category val=DESKTOP (operator().ingest.cpp.109)
2024-07-23T00:41:13.878306Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=event.device_guid val={98BA9D82-1B7E-4A08-B8F0-661EA7AF737D} (operator().ingest.cpp.109)
2024-07-23T00:41:13.878311Z: t=103: info: ingestinstance: In addCommonAttribute key=event.device_guid value={98BA9D82-1B7E-4A08-B8F0-661EA7AF737D} (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878343Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=event.device_guid val={98BA9D82-1B7E-4A08-B8F0-661EA7AF737D} (operator().ingest.cpp.109)
2024-07-23T00:41:13.878348Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=event.language val=en_US (operator().ingest.cpp.109)
2024-07-23T00:41:13.878353Z: t=103: info: ingestinstance: In addCommonAttribute key=event.language value=en_US (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878385Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=event.language val=en_US (operator().ingest.cpp.109)
2024-07-23T00:41:13.878390Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=event.offline val=false (operator().ingest.cpp.109)
2024-07-23T00:41:13.878395Z: t=103: info: ingestinstance: In addCommonAttribute key=event.offline value=false (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878436Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=event.offline val=false (operator().ingest.cpp.109)
2024-07-23T00:41:13.878442Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=event.user_agent val=CreativeCloud/1.4.0.4/Mac-14.5 (operator().ingest.cpp.109)
2024-07-23T00:41:13.878447Z: t=103: info: ingestinstance: In addCommonAttribute key=event.user_agent value=CreativeCloud/1.4.0.4/Mac-14.5 (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878480Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=event.user_agent val=CreativeCloud/1.4.0.4/Mac-14.5 (operator().ingest.cpp.109)
2024-07-23T00:41:13.878486Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=event.workflow val=Diagnostics (operator().ingest.cpp.109)
2024-07-23T00:41:13.878491Z: t=103: info: ingestinstance: In addCommonAttribute key=event.workflow value=Diagnostics (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878525Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=event.workflow val=Diagnostics (operator().ingest.cpp.109)
2024-07-23T00:41:13.878530Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=source.name val=CC Diagnostic (operator().ingest.cpp.109)
2024-07-23T00:41:13.878535Z: t=103: info: ingestinstance: In addCommonAttribute key=source.name value=CC Diagnostic (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878569Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=source.name val=CC Diagnostic (operator().ingest.cpp.109)
2024-07-23T00:41:13.878575Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=source.os_version val=14.5.0:64 (operator().ingest.cpp.109)
2024-07-23T00:41:13.878579Z: t=103: info: ingestinstance: In addCommonAttribute key=source.os_version value=14.5.0:64 (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878617Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=source.os_version val=14.5.0:64 (operator().ingest.cpp.109)
2024-07-23T00:41:13.878622Z: t=103: info: api: Begin add common attribute for instance=0x14c825418 key=source.version val=1.4.0.4 (operator().ingest.cpp.109)
2024-07-23T00:41:13.878627Z: t=103: info: ingestinstance: In addCommonAttribute key=source.version value=1.4.0.4 (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878665Z: t=103: info: api: End add common attribute for instance=0x14c825418 key=source.version val=1.4.0.4 (operator().ingest.cpp.109)
2024-07-23T00:41:13.878705Z: t=5917: info: api: Begin add common attribute for instance=0x14c825418 key=source.device val=Apple M1 (operator().ingest.cpp.109)
2024-07-23T00:41:13.878716Z: t=5917: info: ingestinstance: In addCommonAttribute key=source.device value=Apple M1 (addCommonAttribute.ingestinstanceimpl.cpp.198)
2024-07-23T00:41:13.878769Z: t=5917: info: api: End add common attribute for instance=0x14c825418 key=source.device val=Apple M1 (operator().ingest.cpp.109)
2024-07-23T00:41:14.650633Z: t=14d0b: info: api: Begin online (operator().dunamis.cpp.212)
2024-07-23T00:41:14.650675Z: t=14d0b: info: netmon: Starting network monitor (start.networkmonitor.cpp.62)
2024-07-23T00:41:14.652156Z: t=14d0b: info: netmon: network is online (updateNetworkState.networkmonitor.cpp.43)
2024-07-23T00:41:14.652182Z: t=14d0b: info: session: network is online (onNetworkStateChange.session.cpp.507)
2024-07-23T00:41:14.652203Z: t=14d0b: info: api: End online (operator().dunamis.cpp.212)
2024-07-23T00:41:14.652238Z: t=14d0b: info: api: Begin submitEvent for instance=0x14c825418 json={"event.subcategory":"Host","event.subtype":"init","event.type":"success"}
batch=1 auth=0 validate=0 (operator().ingest.cpp.163)
2024-07-23T00:41:14.652235Z: t=da03: info: pipeline: Change state: name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 state=On (changeState.pipeline.cpp.188)
2024-07-23T00:41:14.652260Z: t=14d0b: info: ingestinstance: submit batch=1 kind=anon validate=0 json={"event.subcategory":"Host","event.subtype":"init","event.type":"success"}
(submitEventInPipeline.ingestinstanceimpl.cpp.334)
2024-07-23T00:41:14.652314Z: t=da03: info: pipeline: Change state: name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 state=On (changeState.pipeline.cpp.188)
2024-07-23T00:41:14.652380Z: t=da03: info: ingestinstance: Begin reportError: e=27 (reportError.ingestinstanceimpl.cpp.259)
2024-07-23T00:41:14.652403Z: t=da03: info: ingestinstance: End reportError: e=27 (reportError.ingestinstanceimpl.cpp.259)
2024-07-23T00:41:14.652406Z: t=b40f: info: orphaninstance: Starting new orphan instance (startNewInstance.orphaninstance.cpp.98)
2024-07-23T00:41:14.652424Z: t=da03: info: ingestinstance: Begin reportError: e=27 (reportError.ingestinstanceimpl.cpp.259)
2024-07-23T00:41:14.652455Z: t=da03: info: ingestinstance: End reportError: e=27 (reportError.ingestinstanceimpl.cpp.259)
2024-07-23T00:41:14.652654Z: t=b40f: warn: fs: cannot lock: errno=35 path=/Users/joycemerz/Library/Application Support/com.adobe.dunamis/ebddfd47-a5a8-454b-af9d-42d7cfc06d27/v1/0 (trylock.filesystem_apple.mm.156)
2024-07-23T00:41:14.653290Z: t=14d0b: info: event.store: Created eventstore: num_files=0 name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (openManifest.eventstore.cpp.188)
2024-07-23T00:41:14.654400Z: t=14d0b: info: event.store: pushed=1 balance=1 name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (push.eventstore.cpp.127)
2024-07-23T00:41:14.654421Z: t=14d0b: info: api: End submitEvent for instance=0x14c825418 json={"event.subcategory":"Host","event.subtype":"init","event.type":"success"}
batch=1 auth=0 validate=0 (operator().ingest.cpp.163)
2024-07-23T00:41:16.249786Z: t=1480f: info: api: Begin submitEvent for instance=0x14c825418 json={"event.pagename":"welcome-screen","event.subtype":"quit","event.type":"click","event.workflow":"Debug"}
batch=1 auth=0 validate=0 (operator().ingest.cpp.163)
2024-07-23T00:41:16.249830Z: t=1480f: info: ingestinstance: submit batch=1 kind=anon validate=0 json={"event.pagename":"welcome-screen","event.subtype":"quit","event.type":"click","event.workflow":"Debug"}
(submitEventInPipeline.ingestinstanceimpl.cpp.334)
2024-07-23T00:41:16.250603Z: t=1480f: info: event.store: pushed=1 balance=2 name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (push.eventstore.cpp.127)
2024-07-23T00:41:16.250635Z: t=1480f: info: api: End submitEvent for instance=0x14c825418 json={"event.pagename":"welcome-screen","event.subtype":"quit","event.type":"click","event.workflow":"Debug"}
batch=1 auth=0 validate=0 (operator().ingest.cpp.163)
2024-07-23T00:41:16.253199Z: t=103: info: api: Begin flush for instance=0x14c825418 (operator().ingest.cpp.240)
2024-07-23T00:41:16.253290Z: t=103: info: ingestinstance: Begin flush task (operator().ingestinstanceimpl.cpp.214)
2024-07-23T00:41:16.253318Z: t=103: info: utils: Begin wait for in-process batch (name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.253338Z: t=103: info: utils: End wait for in-process batch (name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.253462Z: t=103: info: utils: Begin wait for in-process batch (name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.253483Z: t=103: info: utils: End wait for in-process batch (name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.253486Z: t=7d07: info: pipeline: flush iteration: name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (operator().pipeline.cpp.232)
2024-07-23T00:41:16.253528Z: t=da03: info: pipeline: flush iteration: name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (operator().pipeline.cpp.232)
2024-07-23T00:41:16.253505Z: t=103: info: utils: Begin wait for in-process batch (name=main.auth_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.253657Z: t=103: info: utils: End wait for in-process batch (name=main.auth_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.253687Z: t=103: info: utils: Begin wait for meta-flush to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.253704Z: t=103: info: utils: waiting for meta-flush to be complete (waitFor.asynchelper.hpp.54)
2024-07-23T00:41:16.253706Z: t=1203: info: pipeline: flush iteration: name=main.auth_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (operator().pipeline.cpp.232)
2024-07-23T00:41:16.253740Z: t=1203: info: pipeline: flush succeeded for name=main.auth_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (operator().pipeline.cpp.287)
2024-07-23T00:41:16.254253Z: t=da03: info: http: Request: POST https://cc-api-data.adobe.io/ingest (createContext.executorimpl.cpp.180)
2024-07-23T00:41:16.254750Z: t=7d07: info: http: Request: POST https://cc-api-data.adobe.io/ingest (createContext.executorimpl.cpp.180)
2024-07-23T00:41:16.389679Z: t=da03: info: transfer: Request completed sucessfully. url=https://cc-api-data.adobe.io/ingest, status=0 None, reason=, verb=POST, latency=135340 microseconds (doLogMessage.transferimpl.cpp.342)
2024-07-23T00:41:16.389765Z: t=da03: info: transfer: Perform request=1 scheduled=1 (perform.transferimpl.cpp.126)
2024-07-23T00:41:16.389794Z: t=da03: info: http: Begin wait for response (waitForCompletion.executorimpl.cpp.54)
2024-07-23T00:41:16.389820Z: t=da03: info: http: End wait for response (waitForCompletion.executorimpl.cpp.54)
2024-07-23T00:41:16.389877Z: t=da03: info: pipeline: Http response: name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 x-request-id=VTqIupoIAPawzHVzaEt2iWrJZfuWXCMI status=0 None (logHTTPResponse.pipeline.cpp.88)
2024-07-23T00:41:16.390005Z: t=da03: info: event.store: popped=2 balance=0 name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (pop.eventstore.cpp.141)
2024-07-23T00:41:16.390050Z: t=da03: info: pipeline: flush iteration: name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (operator().pipeline.cpp.232)
2024-07-23T00:41:16.390077Z: t=da03: info: pipeline: flush succeeded for name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (operator().pipeline.cpp.287)
2024-07-23T00:41:16.396550Z: t=7d07: info: transfer: Request completed sucessfully. url=https://cc-api-data.adobe.io/ingest, status=0 None, reason=, verb=POST, latency=141761 microseconds (doLogMessage.transferimpl.cpp.342)
2024-07-23T00:41:16.396594Z: t=7d07: info: transfer: Perform request=1 scheduled=1 (perform.transferimpl.cpp.126)
2024-07-23T00:41:16.396612Z: t=7d07: info: http: Begin wait for response (waitForCompletion.executorimpl.cpp.54)
2024-07-23T00:41:16.396627Z: t=7d07: info: http: End wait for response (waitForCompletion.executorimpl.cpp.54)
2024-07-23T00:41:16.396652Z: t=7d07: info: pipeline: Http response: name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 x-request-id=tgGpKvyG8E7399jFzfJdsCvWXcgFDXxa status=0 None (logHTTPResponse.pipeline.cpp.88)
2024-07-23T00:41:16.396745Z: t=7d07: info: event.store: popped=3 balance=0 name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (pop.eventstore.cpp.141)
2024-07-23T00:41:16.396773Z: t=7d07: info: pipeline: flush iteration: name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (operator().pipeline.cpp.232)
2024-07-23T00:41:16.396788Z: t=7d07: info: pipeline: flush succeeded for name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (operator().pipeline.cpp.287)
2024-07-23T00:41:16.406389Z: t=103: info: utils: End wait for meta-flush to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406473Z: t=103: info: utils: Begin wait for anon-flush to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406490Z: t=103: info: utils: End wait for anon-flush to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406542Z: t=103: info: utils: Begin wait for auth-flush to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406555Z: t=103: info: utils: End wait for auth-flush to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406570Z: t=103: info: ingestinstance: End flush task (operator().ingestinstanceimpl.cpp.214)
2024-07-23T00:41:16.406584Z: t=103: info: api: End flush for instance=0x14c825418 (operator().ingest.cpp.240)
2024-07-23T00:41:16.406602Z: t=103: info: api: Begin exit (operator().dunamis.cpp.393)
2024-07-23T00:41:16.406622Z: t=103: info: utils: Begin wait for active tasks (this=0x100d331f8) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406634Z: t=103: info: utils: End wait for active tasks (this=0x100d331f8) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406645Z: t=103: info: netmon: Stopping network monitor (stop.networkmonitor.cpp.80)
2024-07-23T00:41:16.406749Z: t=103: info: utils: Begin wait for active tasks (this=0x100d32e78) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406764Z: t=103: info: utils: End wait for active tasks (this=0x100d32e78) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406779Z: t=103: info: utils: Begin wait for active tasks (this=0x14c825420) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406791Z: t=103: info: utils: End wait for active tasks (this=0x14c825420) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406810Z: t=103: info: utils: Begin wait for active tasks (this=0x14c8266b0) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406821Z: t=103: info: utils: End wait for active tasks (this=0x14c8266b0) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406884Z: t=103: info: sampler: Stopped Sampler (stop.sampler.cpp.66)
2024-07-23T00:41:16.406899Z: t=103: info: utils: Begin wait for active tasks (this=0x14c8266c0) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.406910Z: t=103: info: utils: End wait for active tasks (this=0x14c8266c0) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.407024Z: t=103: info: ingestinstance: submit batch=1 kind=meta validate=-1 json={"event.workflow":"Dunamis","event.subcategory":"SDK","event.type":"heartbeat","event.subtype":"app","entity.debug":{"cache":{"0":{"namespace":"primary","meta":{"event":{"saved":{"success":1,"total":1},"sent":{"success":3,"total":3}}},"anon":{"event":{"saved":{"success":2,"total":2},"sent":{"success":2,"total":2}}}}}},"entity.perf":{"cpu_sampling":{"interval":3600000,"dts_start":"2024-07-23T00:41:16.406843Z","dts_end":"2024-07-23T00:41:16.406843Z","usage":[0.576189],"duration":[2.530198]},"memory_sampling":{"interval":3600000,"dts_start":"2024-07-23T00:41:16.406863Z","dts_end":"2024-07-23T00:41:16.406863Z","usage":[61874.875],"duration":[2.530222]}}} (submitEventInPipeline.ingestinstanceimpl.cpp.334)
2024-07-23T00:41:16.407801Z: t=103: info: event.store: pushed=1 balance=1 name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (push.eventstore.cpp.127)
2024-07-23T00:41:16.407856Z: t=103: info: ingestinstance: submit batch=1 kind=meta validate=-1 json={"event.workflow":"Lifecycle","event.subcategory":"Host","event.type":"success","event.subtype":"exit","entity.config":{"guid":"ebddfd47-a5a8-454b-af9d-42d7cfc06d27"},"entity.debug":{"cache":{"0":{"namespace":"primary","meta":{"event":{"saved":{"success":1,"total":1}}}}}}} (submitEventInPipeline.ingestinstanceimpl.cpp.334)
2024-07-23T00:41:16.408171Z: t=103: info: event.store: pushed=1 balance=2 name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (push.eventstore.cpp.127)
2024-07-23T00:41:16.408188Z: t=103: info: utils: Begin wait for active tasks (this=0x14c825668) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408200Z: t=103: info: utils: End wait for active tasks (this=0x14c825668) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408215Z: t=103: info: utils: Begin wait for active tasks (this=0x14c8266d0) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408239Z: t=103: info: utils: End wait for active tasks (this=0x14c8266d0) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408255Z: t=103: info: utils: Begin wait for active tasks (this=0x14c826568) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408267Z: t=103: info: utils: End wait for active tasks (this=0x14c826568) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408279Z: t=103: info: utils: Begin wait for active tasks (this=0x14c826438) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408290Z: t=103: info: utils: End wait for active tasks (this=0x14c826438) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408517Z: t=103: info: mpfqs: close remove=1 name=main.multi_part_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (~MPFQStore.mpfqstore.cpp.67)
2024-07-23T00:41:16.408559Z: t=103: info: pipeline: Change state: name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 state=SaveOnly (changeState.pipeline.cpp.188)
2024-07-23T00:41:16.408583Z: t=103: info: utils: Begin wait for active tasks (this=0x14c826258) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408598Z: t=103: info: utils: End wait for active tasks (this=0x14c826258) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408614Z: t=103: info: utils: Begin wait for active tasks (this=0x14c826068) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408628Z: t=103: info: utils: End wait for active tasks (this=0x14c826068) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.408645Z: t=103: info: pipeline: Close pipeline: num_events=0 name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (~Pipeline.pipeline.cpp.158)
2024-07-23T00:41:16.408688Z: t=103: info: event.store: Delete eventstore: num_events=0 name=main.anon_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (removeEventStore.eventstore.cpp.162)
2024-07-23T00:41:16.411345Z: t=103: info: utils: Begin wait for active tasks (this=0x14c825e68) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411363Z: t=103: info: utils: End wait for active tasks (this=0x14c825e68) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411380Z: t=103: info: pipeline: Close pipeline: num_events=0 name=main.anon_invalid_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (~Pipeline.pipeline.cpp.158)
2024-07-23T00:41:16.411395Z: t=103: info: utils: Begin wait for active tasks (this=0x14c826058) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411405Z: t=103: info: utils: End wait for active tasks (this=0x14c826058) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411435Z: t=103: info: utils: Begin wait for active tasks (this=0x14c825c68) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411449Z: t=103: info: utils: End wait for active tasks (this=0x14c825c68) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411463Z: t=103: info: pipeline: Close pipeline: num_events=0 name=main.auth_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (~Pipeline.pipeline.cpp.158)
2024-07-23T00:41:16.411475Z: t=103: info: utils: Begin wait for active tasks (this=0x14c825e58) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411486Z: t=103: info: utils: End wait for active tasks (this=0x14c825e58) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411521Z: t=103: info: utils: Begin wait for active tasks (this=0x14c825a68) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411532Z: t=103: info: utils: End wait for active tasks (this=0x14c825a68) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411543Z: t=103: info: pipeline: Close pipeline: num_events=0 name=main.auth_invalid_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (~Pipeline.pipeline.cpp.158)
2024-07-23T00:41:16.411555Z: t=103: info: utils: Begin wait for active tasks (this=0x14c825c58) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411583Z: t=103: info: utils: End wait for active tasks (this=0x14c825c58) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411604Z: t=103: info: pipeline: Change state: name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 state=SaveOnly (changeState.pipeline.cpp.188)
2024-07-23T00:41:16.411629Z: t=103: info: utils: Begin wait for active tasks (this=0x14c825a58) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411639Z: t=103: info: utils: End wait for active tasks (this=0x14c825a58) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411651Z: t=103: info: utils: Begin wait for active tasks (this=0x14c825868) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411661Z: t=103: info: utils: End wait for active tasks (this=0x14c825868) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.411675Z: t=103: info: pipeline: Close pipeline: num_events=2 name=main.meta_events.0.v1.ebddfd47-a5a8-454b-af9d-42d7cfc06d27 (~Pipeline.pipeline.cpp.158)
2024-07-23T00:41:16.411767Z: t=103: info: configprovider: In ~IngestConfigProvider (~IngestConfigProvider.ingest_configprovider.hpp.59)
2024-07-23T00:41:16.411794Z: t=103: info: fs: unlocked path=/Users/joycemerz/Library/Application Support/com.adobe.dunamis/ebddfd47-a5a8-454b-af9d-42d7cfc06d27/v1/0 (unlock.filesystem_apple.mm.177)
2024-07-23T00:41:16.411813Z: t=103: info: api: End exit (operator().dunamis.cpp.393)
2024-07-23T00:41:16.418828Z: t=103: info: utils: Begin wait for active tasks (this=0x100d33228) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.418853Z: t=103: info: utils: End wait for active tasks (this=0x100d33228) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.418870Z: t=103: info: utils: Begin wait for active tasks (this=0x100d33370) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.418881Z: t=103: info: utils: End wait for active tasks (this=0x100d33370) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.418901Z: t=103: info: session.configprovider: In ~SessionConfigProvider (~SessionConfigProvider.session_configprovider.hpp.58)
2024-07-23T00:41:16.418915Z: t=103: info: log: stop logger (setLogger.logger.cpp.45)
2024-07-23T00:41:16.418927Z: t=103: info: utils: Begin wait for active tasks (this=0x14bf07ca0) to be complete (waitFor.asynchelper.hpp.51)
2024-07-23T00:41:16.418938Z: t=103: info: utils: End wait for active tasks (this=0x14bf07ca0) to be complete (waitFor.asynchelper.hpp.51)

[Ann Bens]

I would not duplicate the sequence rather make a new one and copy the content over.

If that does not help,

Make new project and import the old one. See how that goes.

[Jon22524026lfu4]

Hi Ann, thanks for the suggestion. Unfortunately, Premiere crashed at 38% on the export after I did as you suggested.

[John V Knowles]

Was there a crash notification on screen afterwards?

[Jon22524026lfu4]

APologies for the long delay after my last message. My entire SSD got corrupted and I had to revuild all of the footage and then rebuild the project file in Premiere. And I just tried to do an export and the same thing happened - crashed Premiere.

I have no idea what to do next...ugh

[John V Knowles]

Can you get a screen cap of the error message that occurs right after it crashes?