Premiere won't launch and keeps displaying "preparing to install"

I am using a Win 10 PC with Ryzen 5 CPU and Nvidia 1060 card.

Here is a screenshot of my problem, premiere worked fine a month ago

This topic has been closed for replies.

Correct answer ExploringCultures

It turns out that it was the driver of my sound card causing the issue. I reinstalled my driver, and problem was solved.

ExploringCulturesAuthorCorrect answer

Participant

It turns out that it was the driver of my sound card causing the issue. I reinstalled my driver, and problem was solved.

Inspiring

Thanks for confirming.

Inspiring

Hi ExploringCultures,

Please let us know the status of your issue.

Thanks,

Kulpreet Singh

Legend

Use this:

Community Expert

Uninstall and reinstall.

Sign up