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Participating Frequently
June 28, 2022
Question

Premire Pro Automatic Deletion of Files

  • June 28, 2022
  • 3 replies
  • 577 views

Hello, I am working from an external hard disk while using the Premiere Pro program. The program automatically deletes the videos I've been working on and I can't get them back. What should I do?

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3 replies

Participant
August 29, 2022

i am having the same problem. did you find a solution?

Peru Bob
Community Expert
Community Expert
June 28, 2022
quote

 The program automatically deletes the videos I've been working on


By @Bedirhan23595942fxlk

 

Premiere Pro doesn't have that function.

Can you view the files in Finder?

Participating Frequently
June 29, 2022

The interesting thing is I can't view my deleted files via Finder.

Averdahl
Community Expert
Community Expert
June 29, 2022
quote

The interesting thing is I can't view my deleted files via Finder.


By @Bedirhan23595942fxlk

 

You wrote earlier:

"The problem is that I don't have videos in the disc. I used the recovery program. I couldn't get the images back."

 

That may explain why you can´t see them, especially if the disk is an SSD. I have never successfully recovered large video files from an SSD with the apps i have tried for the sake of trying. (only two apps) When i tried to import the recovered files i got the same error as you and no media player could read them either.

 

If that´s the case i see two options. Option one is to use a backup of the files and recover those. If you did not have a backup, leave the disk to a shop that can recover the disk. If you use the disk today and write to it will be harder and many times impossible to recover. So don´t use the disk and write to it if you want to recover anything.

 

Additional info:

There are only one way Premiere Pro can delete files. If you manually make the files offline with the Make Offline feature and check the "Media Files Are Deleted". This can delete many files in one go, but it will give you warnings along the way.

Averdahl
Community Expert
Community Expert
June 28, 2022
quote

Hello, I am working from an external hard disk while using the Premiere Pro program. The program automatically deletes the videos I've been working on and I can't get them back. What should I do?


By @Bedirhan23595942fxlk

 

How do you know for sure that Premiere Pro delete your files?

Participating Frequently
June 28, 2022

While installing, the locate screen pops up. When I enter the external hard drive, I cannot view the videos I am working on. I don't have the slightest idea about it.

Averdahl
Community Expert
Community Expert
June 28, 2022
quote

While installing, the locate screen pops up. When I enter the external hard drive, I cannot view the videos I am working on. I don't have the slightest idea about it.


By @Bedirhan23595942fxlk

 

Then the files are still on the disk and have not been deleted.

 

Does the files import if you create a brand new project?

 

Long shot, the files require some plug-in to load. What camera created the clips?