Inspiring

Answered

Presets getting deleted everytime I close my Project.

Forum|Forum|2 years ago
March 2, 2024
26 replies
5077 views

I have been using premiere pro for around 4 years and I have never run into an issue like this. Everytime time I close out of my project in premiere pro my presets get deleted. So everytime I reload back in, I have to import them all over again. I have already seen a post on here about the same problem and the "solution" is reset your preferences. I have done this "solution" about 4 times now, and yes it does fix the problem, but it always tends to come back a few days later. I just would really like to know a permanant solution to this issue, or why this issue is happening in the first place, because resetting my preferences every few days is so damn annoying. I really don't wanna switch to a program like davinci but if this problem keeps up, I might have to because it's driving me crazy.

Correct answer BAcon5C57

First I turned off Icloud Drive Sync

Then I moved my .prfpset files into another safe folder.

I then created a new preset.

After checking the directory, it did not create a new "Effect Presets and Custom Items" so I was able to find it in the original.

I then launched Premiere, and the preset I had made earlier was actually still in the effects folder. I decided to try to import my other presets to see if they would not be removed when I close premiere. After I imported them I closed the project and relaunched it and all the presets were still there. I checked the directory and it did not make a new "Effect Presets and Custom Items" File

So I believe for now the problem is actually fixed, if anything happens in the next few days I will reach out again.

Thank you

I really appreiciate it.

Show previous replies

Bruce Bullis

Community Manager

As before...Specifically, what kind of presets?

B

BAcon5C57Author

Inspiring

You are correct, the case is that premiere just seems to 'forget' them, because they are not being wiped off my disk.

Now I am just having trouble trying to locate where to actually fix any issues with the sync utilities.

Do you have any recommendations on where I should look?

Bruce Bullis

Community Manager

Specifically, what kind of presets?

Is it the case that those preset files are gone from disk, or just that PPro seems to 'forget' them?

I'm with Neil, your description suggests a configuration problem with your OS-level user account, and/or interference from sync utilities (Dropbox/OneDrive ).

R Neil Haugen

Legend

I had troubles with Windows "OneDrive" backup service. Although I'd given Premiere permissions in the OS, OneDrive wouldn't allow Adobe apps to save to the Users/Documents folder system. It was three days to root the thing out.

As a Mac, you don't have OneDrive, but I wonder if something else might be doing something similar. As Premiere is clearly not able to actually save the files where it wants to.

@Kevin-Monahan ... ?

Everyone's mileage always varies ...

B

BAcon5C57Author

Inspiring

Thanks for the reply, but sadly I have already granted Adobe Premiere Pro all the permissions I can in my settings, so that's not the issue. I have attatched a file of what happens everytime I close a project, it is getting very annoying. I have also already tried to unistall and reinstall premiere pro 2 times, so that would not fix it either.

Adobe Presets Issue

R Neil Haugen

Legend

The issue you're having is probably a permissions issue between Premiere and your OS. Premiere isn't able to save the data to file, only cache, so it can't keep them available.

So check folder permissions.

Everyone's mileage always varies ...

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