Pro failed to transcribe any dialogue for one of two speakers

[VicLD]

It's an interview with two participants. The American interviewer's dialogue was all transcribed to the usual high level of accuracy. But not a word of the interviewee's dialogue was recorded. She has a Serbian accent.

So I tried Youtube automatic subtitles/captions. This transcribed very accurately all the dialogue of both participants.

Does Premiere Pro have a problem transcribing non-English (UK/US) accents?

Or could it be something else?

Thanks in advance for your feedback.

[mattchristensen]

@VicLD It's of course possible that the transcription could be less accurate with some accents, but, you should still get a transcript if someone is speaking. Is it possible that your source audio is multichannel, with each speaker on a different channel? If so, try right clicking on the clip in the Project panel and choose Re-Transcribe and then make sure to choose "Mixdown" for the audio channel.

[VicLD]

Thanks a lot, Matt.
I'll look into this now and let you know.

[VicLD]

It's single channel, Matt.

Any other ideas at all? I'm not sure where to go with it 🙂

[mattchristensen · Accepted solution]

@VicLD I'm probably not going to have any quick fixes for you, but, if you wanted to share the file with me I could take a look further. If you're able to share a link to it here that's fine, or you can DM me on the forum direct message system and we can sort it out.

[VicLD]

Unfortunately data privacy won't allow me to do that.
Thanks anyway, Matt.
I really appreciate your help. Thanks.