Problem editing transcriptions: split & merge buttons don't work. Edit speakers, buggy.

Forum|Forum|3 years ago
October 21, 2022
11 replies
4439 views

Premiere Pro V23.0.0 - Build 63

iMac Retina 5K, i9, 64gb, 580X 8gb

Monterey v12.6

Transcribing sequences works like magic and is pretty accurate but I have to edit them. The split and merge buttons do nothing anymore. They used to work fine. Sometimes rebooting the machine temporarily solves the issue but they always stop working after a short time.

Also, editing speakers to change the names themselves or to change who a block is attributed to stops working usually after the first edit after restarting Premiere. After closing and restarting Premiere I can usually then edit who said what and what the speaker names are but being able to do so only lasts for one or two edits before I have to restart Premiere again.
Working in corporate video transcripts is an essential part of our process. I love the feature but currently dread having to edit transcripts in Premiere as getting corrections made is so inefficient.

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TheOtherMartinTaylorAuthor

Participating Frequently

I forgot to mention that the editing speakers issue was an issue before I updated to v23. One of the reasons I moved to v23 so quickly was in the hope that this bug had been addressed. The split and merge issue was not as dramatically broken in my previous version.

Ishan Y

Inspiring

Hey TheOtherMartinTaylor,

Sorry for the issue, and thanks for explaining it in such detail. It would help us if you could create a screen recording of the problem. We can forward it to the product team to take a look. Was this project started in an earlier version of Premiere Pro? If so, could you reset your preferences, clear the Media Cache, create a new project, and let us know if you're still experiencing the issue with the split and merge buttons?

Thanks,

Ishan

Ishan Y

Inspiring

Martin, thanks for the detailed info. BTW, I would also try resetting the captions workspace. I don't think it will fix this, however.

I used mine own sequences, and your file. I am on Win10. I could not replicate. I wish I could! There are more reports of the speaker info issue than split/merge, but something appears to be going on.

Let's see what @Ishan Y has to say.

Stan

Thanks, Stan. I haven't been able to reproduce the issue on my end either. But this seems like an issue with the app. I have notified the engineering team about this with all the information shared in this thread.

@TheOtherMartinTaylor Thanks for taking the time to create the video explaining the issue. This helps us a lot. We will make sure to keep everyone updated on this issue. Here are two UserVoice threads where people affected by similar issues can upvote and share information for the product team: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/45887926-working-with-captions-split-caption-and-merge-cap.

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/45740221-edit-speakers-does-not-work.

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