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I
ingolfbannemann
Participant
May 3, 2020
Question

Problem with CUDA Nvidea RTX2080ti & Premiere 2020

  • May 3, 2020
  • 3 replies
  • 2510 views

Hi, I'm running a new PC with following Specs

OS: Windows 10 Pro, 64 Bit

CPU: Intel Core i9-9900K, 8x 3600 MHz

Graphics: ASUS GeForce RTX 2080 Ti, ASUS DUAL-RTX2080TI-11G, 11 GB GDDR6

MB: ASUS ROG STRIX Z390-F GAMING

RAM: 32 GB DDR4-RAM, Dual Channel (2x 16 GB), 3200 MHz,

SSD: 1000 GB M.2 PCIe SSD Samsung 970 Evo Plus

Since the first day I'tryed to get the CUDA accerleration to work. 

The graphic card is said to be supported, but no success, even not with the latets driver of nvidea (445.48) Sometimes for short sequenses it runs , mostly not. Error: Adobe Player "xy" or CUDA not supported. I'm really fed up, cause it takes me like 12 hours to render a n 8 Minute 4K sequence. when I switch to to DaVinci Resole 20 minutes. Anybody any idea?

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3 replies

I
ingolfbannemannAuthor
Participant
May 3, 2020

Now I switched to 442.92 driver, but tehre's definetly no CUDA acceleration at all (error as before: low level exeption Adobe Pyaer, no CUDA) . It runs faster, yes, but CPU sometimes goes up to 100 %, which might become a cooling problem. 

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
May 3, 2020

Might be this issue:

FAQ: How to solve low-level exception error after updating to PP 14.1

    R Neil Haugen
    R Neil Haugen
    Legend
    May 3, 2020

    You have a rig way over-built for GPU, way under-built for RAM, which I don't quite get. Huh. Only 4GB of RAM per core, that's quite a limiter right there. Yea, only 8 cores, but at 3.6Mhz for base speed they're decently fast too.

     

    Are the two GPU's in SLI mode, any chance? That definitely would cause an issue in Premiere.

     

    12 hours to render an 8 minute 4k sequence ... what's the media? What effects applied?

     

    Those are both crucial questions, as Premiere doesn't currently use the GPU for basic encoding, that's  a CPU task, and with your low amount of RAM, only 4GB/core, your rig cripples your CPU.

     

    My other curiousity is the use of only one drive. M.2's of course are fast, but when running the OS, programs, cache, Premiere, and media from one drive while writing media to that same drive, that's a load that would be far better handled if split between two or three additional drives.

     

    Neil

     

    Everyone's mileage always varies ...
    A
    Andy 1968
    Inspiring
    May 3, 2020

    R Neil Haugen
    The OP system is a perefect build. The GPU, CPU and RAM are just fine. If you want proof check out link. My RTX 2070 is the weakest link.

    https://youtu.be/drF66pgnK7U  

      A
      Andy 1968
      Inspiring
      May 3, 2020

      I'll defer to RJL for most build tech issues in a heartbeat, as I know his material on here.

       

      The data from all sorts of sources including testing by Puget Systems and SafeHarbor Computing show that cores count for Premiere, up to 12 gives benefit, above 14, not so much.

       

      Next is RAM. "Ideal" is listed at around 10GB/core. In general ... RAM per core has been a significant spec for NLE and general video app performance. I "spend time" online with a lot of colorists, many who consider 128GB of RAM a small amount.

       

      And finally, the GPU. Premiere is rather limited in what it handles with a GPU compared to some other apps for certain. Hence, some of the Resolve based colorists running 2-4 GPUs in a rig with 256GB of RAM and 14 cores ... I do wish users could do that in Premiere.

       

      So I wouldn't call an 8-core machine with only 32GB of RAM a "perfect build". It's a decent build for certain.

       

      I would agree with RJL's comment above that the driver version may be his biggest problem. Many of the colorists I know have issues on their rigs with the newer Nvidia drivers, some are still back about 435. My laptop is doing fine with the RTX2080 (laptop version), but I've kept it to 442.19, not gone past that. I think my desktop at the studio is still on 435 something.

       

      Neil


      Neil,

      The OP does not have a 12 core CPU. You stated an RTX 2080 Ti is GPU overkill and 32 GB of RAM is weak. I wish I had an RTX 2080 Ti. If you were to use track mattes the RTX 2080 Ti will get pegged at 100%. That being said for some people an RTX 2060 will work just fine. Premieere Pro can outperform DR on my system. The link below might be of some interest.

      https://youtu.be/Nbm0t_gtRWE  

      R
      RjL190365
      Legend
      May 3, 2020

      All of the 445.xx drivers have known issues with Premiere Pro. Every single one of them. And that's because there are absolutely no Studio Driver at all whatsoever in that GeForce driver branch; only Game Ready drivers were ever released in the 445.xx series so far. None of the newest Game Ready drivers were ever tested with content creation apps at all. That completely mirrors the situation with Quadro drivers, where no 445.xx driver version has been released yet. The latest Studio Driver version for GeForce GPUs currently stands at version 442.92.

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